Benefits Coordinator (Home Care)

Role Overview

All American Home Care is seeking a Benefits Coordinator to support employee benefits administration for a high-volume home care workforce. This role is responsible for ensuring employees are properly enrolled, informed, and supported with their benefits. It requires strong attention to detail, accuracy, and the ability to handle sensitive information while managing multiple requests in a fast-paced environment.

Key Responsibilities

Benefits Administration

• Manage employee benefits enrollment, changes, and terminations

• Ensure all benefits data is accurate and up to date in HR systems

• Support open enrollment processes and deadlines

• Maintain organized and audit-ready benefits records

Employee Support

• Respond to employee questions regarding benefits, coverage, and eligibility

• Explain benefits clearly and professionally

• Assist employees with resolving benefits-related issues or discrepancies

Coordination & Compliance

• Work closely with HR, payroll, and external vendors

• Ensure all benefits processes follow company policies and regulations

• Maintain strict confidentiality of employee information

Accuracy & Reporting

• Review benefits data regularly to ensure accuracy

• Identify and correct discrepancies in a timely manner

• Assist with reporting and tracking benefits activity

Qualifications

• 1–3 years of experience in HR, benefits administration, or related role

• Experience working with employee benefits (medical, dental, vision, etc.)

• Strong attention to detail and organizational skills

• Ability to handle sensitive information with professionalism

• Strong communication and problem-solving skills

• Ability to manage multiple tasks and deadlines

• Familiarity with HRIS, payroll, or benefits systems

• Bilingual (English/Spanish) preferred

What Success Looks Like

• Accurate and up-to-date benefits records

• Employees receive timely and clear support

• Benefits issues are resolved quickly and professionally

• Strong coordination with HR and payroll teams

What We’re Looking For

• Detail-oriented and organized

• Strong sense of ownership and accountability

• Professional and responsive

• Comfortable working in a fast-paced environment

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