Assistant Store Manager

Overview:
Join Self Storage Plus as an Assistant Store Manager and experience personal fulfillment and measurable success. Manage the day-to-day operations, leasing, and maintenance of our storage facilities. We seek an organized, detail-oriented professional with excellent customer service and communication skills.

Key Requirements:

• Customer Service: Excellent customer service and communication skills with internal and external customers. Demonstrate genuine care, empathy, active listening, and build trust.
• Time Management: Follow a checklist, prioritize tasks, eliminate distractions, establish a routine, delegate responsibilities, and use electronic calendars (e.g., Microsoft Outlook or Teams).
• Sales Aptitude: Understand and present amenities, identify issues, offer solutions, and use needs-based selling techniques.
• Analytical Skills: Analyze different solutions, efficiently use Microsoft Word, Excel, Outlook, and Point of Sales systems to complete, compile, and submit documents.
• Self-Motivated: Handle conflicts, persevere, and overcome obstacles.

Responsibilities:

• Manage property operations, including leasing, marketing, customer relations, rent collection, maintenance, and financial reporting.
• Show properties to prospective customers, explain terms of occupancy, and provide local area information.
• Implement policies and procedures to maximize efficiency, minimize costs, and ensure a positive tenant experience.
• Respond to customer inquiries, complaints, and emergencies promptly and professionally.
• Conduct regular property inspections, ensure safety and security requirements are met, clean units, grounds, and common areas, change light bulbs, and make minor repairs.

Benefits:

• Paid Time Off
• Career Skills Development
• Great Work / Life Balance