Associate Regional Manager - Student Housing


Under the direction of the Director of Property Management, the Associate Regional Manager – Student Housing is responsible for supervising the daily operations of a portfolio of communities, student housing, and market, located explicitly in North, Central, and East Texas, comprising of 4 properties totaling 1,003 units.  The Associate Regional Manager will directly supervise and work closely with the Community Managers in their regions to ensure implementation and execution of all corporate policies and procedures and all relevant governmental regulations. This individual will have a proven track record of successfully managing multiple affordable multifamily properties, utilizing superior communication skills and a positive “whatever-it-takes” attitude. 

 Duties and Responsibilities

        Leadership: Critical thinking, strategic thinking, analytical and solution-oriented.

        Training and Development: Manage and develop 4 direct reports and their team members.

        Reporting: Prepare accurate and timely reports (monthly, quarterly, annually, and ad hoc) detailing cash flow, budget variances, market studies, and business strategies

        Budget and Expense and Program Goals: Guide and advise Community Managers in developing annual budgets and executing the same, including managing expenses and achieving company goals, including revenue, occupancy, social programs, and other aspects of the Organization’s mission. 

        Capital Improvements: Work with the Director of Construction and Director of Property Management to review and inspect all capital replacement plans in the region and ensure all are within the approved budget scope.

        Market Research: Maintain detailed knowledge of local markets and competition, and develop tailored marketing plans and strategies.

        Vendor Management: Solicit bids and negotiate with vendors.

        Tenant Relations: Assist on-site teams in tenant satisfaction matters.

        Program Knowledge:  Be well versed and have a thorough understanding of the affordable housing programs associated with the portfolio - Tax Credit and Safe Harbor

        Routine Legal Matters: Guide and assist the on-site staff in evictions and other routine legal matters.

        Fair Housing and Legal Compliance: Remain abreast of federal, state, and local legal developments as they pertain to our business, including Fair Housing, EEO, OSHA, and ADA, and assist in assuring compliance.

        Process Improvement: Assist in ongoing process improvement, including revisions of policies and procedures.

        Employee Reviews and Compensation: Review performance and recommend (or approve as appropriate) employee compensation decisions.

        Site Inspections: Inspect properties to ensure the highest standards are maintained; evaluate maintenance and ground operations for efficiency areas.  Conduct inspection of vacant and occupied units; develop corrective programs for the apartment community.

        Liability and Risk Management: Limit the Foundation’s exposure to frivolous lawsuits by working with the Compliance department in proper training and ongoing education for on-site personnel.

 Qualifications / Requirements

The Associate Regional Manager will report directly to the Director of Property Management and will have the following credentials and qualifications (required for consideration for the position):

        Minimum of 5 years’ prior experience in on-site multifamily property management

        Minimum of 3 years’ prior experience in student housing

        Preferred experience managing 5+ properties at one time

        College degree preferred (or equivalent relevant experience)

        Proficiency in property management software, such as Yardi or a similar program.

        Proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.) or Google Suite (Gmail, Docs, Sheets, etc.)

        Demonstrated ability to effectively recruit, retain, manage, direct, train, motivate and lead both Office and Maintenance personnel.

        Prior experience evaluating employee performance and coaching and developing team members.

        Preferred Professional Designation or Certification indicating property management expertise (e.g., COS, TCS, CPM, ARM, CAM, CAPS, BOS, or equivalent designation from a recognized multifamily industry organization).

        Must have the ability to communicate well both verbally and in writing and possess strong supervisory, personnel management, and organizational skills.

        Travel is required.  At least bi-monthly site visits to each property within the portfolio.  Additional travel will be required during student housing turn.

 Additional Requirements

        Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.

        This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.

        The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.

Atlantic Housing Foundation, Inc. is an EEO employer - M/F/Vets/Disabled
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