Program Specialist

Spectrum Community Services Inc Wyomissing, PA $50000.00 per year



1) Coordinates and assists in the development and implementation of the Individual Support Plans (ISP) and to documentation of progress

2) To support individuals in their growth towards greater independence in self-care, daily living skills, socialization and community living

3) Responsible for ensuring all services are documented in accordance with regulations and agency policies and procedures

4) Reviews daily notes to ensure staff compliance with outcomes

5) Completes monthly and quarterly reports on each individual assigned to the caseload

6) Attends professional development sessions monthly and maintains required certifications in compliance with the applicable State Regulations

7) To support, supervise and provide assistance to programs in reference to goal and plan implementation and training in programmatic issues

8) Ensures waiver renewal with the Medical Assistance Office

9) Ensures AIS/SH/HCH is applied for as needed and that renewal applications are reviewed by the team and completed one month prior to the expiration of the service

10) Performs work assignments with minimum need for supervision and guidance

11) Originates actions and actively influences events. Offers suggestions without waiting to be asked

12) Demonstrates ability to set goals, assign priorities, anticipate problems, establish limits, and achieve result

Individual Care

1) Participates in the development and implementation of Individual Service Plan (ISP)

2) Completes all intakes of new individuals

3) Prepares for, schedules, conducts, and attends all quarterly meetings

4) Attends and participates in all annual ISP meetings

5) Develops assessment and updates Lifetime Medical History and protocols

6) Ensures all residents receive required and necessary medical/dental/psychiatric/all other care/appointments in a timely manner and ensure follow-up occurs on all recommendations by the individual’s health care provider

7) Participates in Systems Intensity Scale (SIS) assessments when conducted and ensures informants are present who have knowledge of the individual’s skill levels

8) Participate in Consumer Data Collection (CDC) when conducted and ensures all medical records are available for review, including archived records if necessary

9) Provides overall case management and advocacy for all individuals

10) Assists the individuals in the expression and fulfillment of their needs through the development of a community life plan, its schedules and updates for each individual

11) Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow individual to be more independent and functional; insures adaptive equipment is available and used by the individual.

12) Treats all people with dignity and respect

13) Takes into consideration the needs and position of others


1) Responds in accordance with agency policies and procedures for handling emergency situations

2) Conducts and participates as a team member in supervisor, staff and team meetings

Reporting Responsibilities

1) Completes files and maintains all required documentation which includes monthly summaries, quarterly and annual ISP reports, incident reports, and other related forms as directed by supervisor

2) Acts as HCSIS Point person and enters and investigates incident reports

3) Updates all demographic and medical emergency information in individuals’ records

4) Required to complete and pass the Certified Investigator’s training and complete and pass the renewal process every 3 years.

5) Participate as an active member of the monthly Incident Management Review Team and ensure completion of incident documentation according to Incident Management guidelines.

Corporate Compliance

1) Reports to work, meetings and appointments in a punctual mannerprepared to work.

2) Keeps supervisor well informed of status of assignments.

3) Responds to requests and leadership of supervisor

4) Helps supervisor get support for departmental goals and plans

5) Supports and follows all agency policies and procedures as well as complying with all applicable State regulations

Quality Assurance

1) Ensures that the programs, vehicles, and equipment are safe, functional, and secure for the individual’s physical well being

2) Manages relationships with individuals, families, team members, staff, advocates and neighbors by responding to inquiries with tact and sensitivity.

3) Demonstrates a courteous, cooperative attitude while maintaining strict standards of confidentiality and professional conduct

4) Works effectively with others towards a common goal.

5) Establishes and sustains a positive impact on people.

6) Actively and positively contributes to morale and teamwork.

7) Achieve quality results

Supervisory Responsibilities


Other Duties

1) Participates in on-call responsibilities

2) Performs other duties and responsibilities as assigned

3) Works overtime as necessary

Job Type: Full-time

Pay: $50,000.00 per year


Spectrum Community Services Inc. is an Equal Opportunity Employer. Spectrum Community Services Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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