Intake Counselor - Community


Reports To: Clinical Director

FLSA Status: Non-Exempt

Work Schedule: Full Time

Position Summary:

At Thrive Behavioral Health Center, we deliver industry leading peer support for those suffering from Mental Health and/or Substance Abuse Disorders.  The Intake Counselor will provide a combination of peer support and psychological services to adults in the community. Services include comprehensive assessment and treatment of mental health conditions and substance use disorders.  In addition to assessment and counseling the Counselor will work with our multi-disciplinary team. Experience with CBT and DBT preferred, but not required. We are proud to set the industry standard and continue our growth.

Education/Certifications: Master’s Degree in Psychology, Social Work, Counseling, or Nursing required.  LPC/LSW, LISW/LPCC, or RN required.

Essential Duties and Responsibilities:

  • Complete assessments, orient patients to the program, ensure application of policies and procedures, and individual therapy

  • Provide community-based services and assessments, including case management and counseling

  • Provide services primarily in the community, meeting clients where they are to give them an elevated level of care 

  • Engage with peers to ensure assessments are completed in a timely manner

  • Maintain compliance with all Medicaid guidelines

  • Work individually with clients and collaborate as part of a multidisciplinary team of professionals

  • Utilize telehealth platforms when necessary to engage with clients in completing assessments and other services

  • Advocate for the needs of each individual

  • Provide hope and help in changing patterns and behaviors

  • Complete administrative duties in a timely and accurate manner

  • Serve a client base 18 and older

  • Other duties as assigned


  • Comfort and knowledge working in community/home-based settings

  • Working knowledge of different pathways to recovery and social systems including evidence based practices

  • Driven to engage peers in services to assist in their recovery

  • Understands problems analysis, decision-analysis, evaluate interventions, and contingency plans

  • Ability to be an active listener by asking questions and reflecting on what is being said

  • Proficient level of ability with computer; Microsoft Office Products

  • Knowledge of industry related software

  • Effective written and oral communication skills; ability to articulate information clearly

  • Valid driver’s license and vehicle insurance

Preferred Qualifications:

  • Experience in Peer Recovery Services, Social Service, Customer Service or Non-Profit environment

  • Experience with electronic health records or other types of applications and software

  • Experience in providing telehealth services

Behavioral Competencies:

  • Leadership

  • Empathy

  • Compassion

  • Positive Attitude

  • Mission driven

  • Accountability

Physical Demands: The physical demands described here are representative of those that should be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential duties. The position requires sitting and standing throughout the day, manual dexterity to type on a computer keyboard and operate general office equipment.

THRIVE BEHAVIORAL HEALTH CENTER is an EEO employer - M/F/Vets/Disabled
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