Front Desk Agent- Avista Resort


Front Desk Agent (Flex Shift) – 

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.

Job Description - Front desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. . The front desk position is the first point of contact for guest, this makes this position have high responsibility. Some of the daily duties include, but not limited to; checking in and out, issuing rom keys/cards, keeping records of guest accounts, processing payments, and making edits to guests reservations.

Job responsibilities -

·         Check guests in and out of resort

·         Issue guest keys appropriately

·         Communicate with other departments to meet guest requests

·         Accommodate guest’s scheduled stay as needed

·         Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards

·         Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs

·         Resolve quest concern; assist in all inquiries relating to hotel amenities and services

Requirements -

·         Available to work a flexible schedule including weekends and holidays

·         Must be available to work the P.M shift and A.M as needed

·         Previous experience is preferred but not required

·         Strong verbal and written communication skills as well as positive body language

Qualifying team members may enjoy the following benefits -

·         Medical insurance

·         Vision, Dental, Disability, Life,  and Accident insurance

·         Paid Vacation

·         Bereavement leave 

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