Part-Time Seasonal Event Staff
ArtsQuest Bethlehem, PA Competitive Pay

Part-Time Seasonal Event Staff

Reports To:  Director of Safety and Event Services, Event Services Manager

Position Overview:  Ensure a safe and fun environment for all staff, patrons, and performers and contribute to the ArtsQuest experience by delivering exceptional customer service with a smile.

Job Responsibilities: 

·           Welcome all visitors to ArtsQuest facilities and provide information about ArtsQuest, its programs and facilities

·           Provide exceptional customer service to all guests, clients, performers/artists, vendors, and constituents; provide assistance as needed

·           Perform safety patrols on respective shift, reporting to supervisor any potential hazards or safety concerns

·           Assist with rules and policy enforcement for festivals and events

·           Assist with weather or incident emergency evacuations

·           Provide assistance during medical incidents by notifying the appropriate staff

·           Provide access control to restricted areas, enforcing badge procedures at entrances and exits during festivals and events

·           Provide access control and safety to parking lots for applicable events

·           Assist House Managers and ushers in seating, as needed

·           Assist Operations in set up and tear down as needed

Knowledge, Skills and Abilities Required:

·           Must be at least 18 years of age or a high school graduate

·           Must be available to work May through August

·           Must be friendly, personable and have excellent communication skills

·           Must be a team player and be able to work well with others; previous customer service experience preferred (at least 1 year); must have strong people skills, including diplomacy and empathy

·           Must be available nights, weekends and holidays, sometimes long and unusual hours; shift work may be required

·           Ability to multi-task, detail-oriented, and able to problem solve in order to effectively deal with internal and external customers, occasionally under stressful conditions

·           Ability to follow and communicate clear guidelines and work at a quick pace, particularly during events and other functions

·           High School Diploma or Equivalent required

·           Read, write, speak and understand the English language at a level adequate to perform the job; bi-lingual in Spanish or Asian dialect a plus

·           Ability to satisfactorily complete a PA Criminal History Check and PA Child Abuse Clearance

Physical Abilities Required:

·           Must be able to work outdoors in all types of weather conditions (heat, cold, rain, etc.)

·           Ability to stand and walk for extended periods of time

·           Ability to lift items up to 25 pounds frequently, with or without reasonable accommodation;  Ability to lift up to 50 pounds occasionally with the assistance of others

·           Ability to kneel, stoop, bend, lift, push, pull, pinch, grip, reach overhead, reach away from the body, and repetitive motion

·           Ability to speak, see, hear, smell, feel (identify objects by touch), depth perception and color vision

Note:  This job description should not be interpreted as all-inclusive.  It is intended to identify the major responsibilities and requirements of this job.


FLSA Status: Seasonal/Hourly

ArtsQuest is an EEO employer - M/F/Vets/Disabled
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