Sales Support Specialist
Nature Nate's Honey Company Mckinney, TX $20.00 - 21.00/hour
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Reports to: Sr Director of Business Processes
Compensation: $20-21/hour, depending on experience
Hours: 40 hours/week
Location: McKinney, TX
Benefits: Medical, Dental, Vision, 401K, PTO

POSITION SUMMARY

The Sales Support Specialist works closely with the Sales team to ensure high-quality service to both internal and external customers through the efficient distribution of product samples and management of customer information. In this role, the Sales Support Specialist will support the Sales team with various administrative duties that may include, but are not limited to, onboarding of new customers, maintenance of customer and vendor portals, shipping of product samples, and coordination of team and customer meetings and presentations.

PRIMARY RESPONSIBILITIES

  • Administer all new customer setup, including some paperwork and online processes
  • Manage all new item setup activities for customers
  • Update customer portals as needed to ensure accuracy
  • Develop consistent processes for correct product specifications
  • Maintain 1WorldSync and other Global Data Synchronization Networks (GDSN)
  • Assist with food show preparation, working with event coordinator to ensure all product and collateral are executed
  • Partner with the Marketing team on mass mailings and other special projects
  • Build and preserve cooperative working relationships with customers, sales team members, and peers
  • Communicate effectively with all departments within the organization to increase collaboration
  • Other duties as assigned

QUALIFICATIONS

  • Bachelor's degree in related field preferred
  • Two to four years' experience in a business and/or sales environment required
  • Experience in CPG, manufacturing, or logistics industry preferred
  • GDSN experience preferred; 1WorldSync experience a plus
  • Familiarity with Apple Mac hardware a plus
  • A self-starter with the ability to seek out information
  • Able to prioritize and meet deadlines
  • Able to communicate consistently and in a professional manner

ABOUT NATURE NATE'S

Nature Nate's is dedicated to offering honey as nature intended - 100% Pure, Raw & Unfiltered. Arriving in its most natural form, this honey is closest to its original provision from the hive. Nature Nate's promises an undivided commitment to providing the highest quality products to you and your family, while also committing to be a faithful steward its resources.

Nature Nate's Honey Company is an EEO employer - M/F/Vets/Disabled
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