Under Direction from the Manager and Assistant Manager Sports, is
responsible for direct supervision of Cashier Sports.
Supervises the daily Sports Book operations on the Casino floor
for an assigned shift. Enforces Casino regulatory rules and regulations and
Casino internal controls and accounting controls in order to safeguard the
company’s assets. Assists in monitoring
business demands and makes necessary scheduling and staffing adjustments.
Assists the Assistant Manager and Lead Supervisor Sports with day-to-day
operation of the Sports Book to include training, counseling, and supervision
of employees. Monitors all monies being wagered and. assists
with the creation of the writer/cashier tills.
Maintains and balances a till for use in issuing and redeeming tickets
when necessary. Must be aware of all Title 31 procedures and logging. Promotes superior guest service to both internal
and external guests. Establishes
and maintains positive working relationships with all departments. Handles guest service and employee related issues with
composure and professionalism. Assumes the responsibilities of the Lead
Supervisor or Manager Sports in his/her absence. Must possess excellent inter-personal
skills with an ability to foster a supportive and enabling team
environment. Ensures compliance with all regulatory controls and the
Pennsylvania Gaming Control Board. Performs other duties as required.
Previous money handling and Supervisory experience preferred.
Basic computer input skills. Must be able to work various shifts and flexible
be able to qualify for and maintain licensure as required by Pennsylvania
Gaming Control Board. Must have thorough knowledge of approved Responsible
Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled