Home Share Coordinator

PLEA Community Services Society of BC Vancouver, BC $28.39 to $33.06 per hour
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PLEA Community Services is currently seeking a Regular Full-Time Home Share Coordinator for our FolkStone-Vancouver team. The proposed start date for this position is November 14, 2022. This position requires BCGEU membership.

The Home Share Coordinator oversees contracted home share providers who share their home with, or provide care in a Folkstone home for, an adult with a developmental disability, medical or behavioral challenges.

The Home Share Coordinator assists current providers in day-to-day support, planning for transitions, monitors the service, and provides quality assurance to funders, families and the agency.

Please submit a resume and cover letter referencing the competition number 2022118HSC1. Closing date for Internal Applications: Tuesday, October 25, 2022 at 4:30PM.  If the position is not filled internally, it will remain open until filled.

Key Duties and Responsibilities:

  1. Manages a caseload of approximately 25 home shares, monitoring for compliance as per CLBC/CARF home sharing standards.
  2. Plans and develops a service plan in consultation with the supervisor. Plans and implements program activities and special events.
  3. Oversees the day-to-day operation of the program by ensuring that, program guidelines and policies are adhered to, and program standards and requirements are met.
  4. Collaborates with internal staff to ensure client-specific deadlines are met, appointments are attended, and service plans are followed.
  5. In consultation with the Program Manager, supports the delegation of internal staff in meeting the caseload/client-specific service plan requirements.
  6. Orients, determines the need for and provides training to contracted home share providers.
  7. Promotes public awareness of and support for the program by performing duties such as community events.
  8. Liaises with community service providers and other professionals to coordinate service provision and represent the organization or program in external events.
  9. Maintains related records and statistics and produces reports as required.
  10. Protects and upholds confidentiality.
  11. Performs other related duties as required.

Skills and Abilities:

  1. Excellent written and oral communication skills, including the ability to communicate effectively with clients, families, internal staff, and external stakeholders.
  2. Good interpersonal skills, including the demonstrated ability to build effective relationships with clients, Family Caregivers, internal staff, professionals and families.
  3. Demonstrated teamwork and collaboration skills.
  4. Demonstrated organizational skills, including the ability to maintain detailed, confidential records on the agency’s database system.
  5. Demonstrated crisis management skills, including the ability to solve problems and make effective decisions in high-pressure situations.
  6. Demonstrated ability to work independently, take initiative, make sound decisions and be held accountable for results.
  7. Demonstrated ability to be sensitive and understanding of individuals’ social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle.
  8. Demonstrated knowledge of issues and trends related to the program.

Qualifications

Education and Knowledge:

  1. Two-year diploma in a related human/social services field.
  2. Knowledge of Microsoft Office suite, database systems and web-based conferencing tools.

Training and Experience:

  1. Two (2) or more years of recent related experience, including six (6) or more months of supervisory or administrative experience.

Requirements:

  1.  Satisfactory Criminal Record Clearance.
  2. Must possess a valid Occupational First Aid Level 1 Certificate or be willing to obtain one prior to hire.
  3. Use of Personal Vehicle. This position requires travel in the Lower Mainland and the Fraser Valley.
  4. A valid B.C. Driver's License (Class 5 or Class 7), and suitable driver's abstract. 
  5. The usual hours of work in this position are based on a Monday to Friday flextime scheduling arrangement, including days and evenings, of 37.5 working hours per week.
  6.  Documentation that the applicant is legally approved to work in Canada.
  7. As a Public Service employer and to meet our funding obligations, PLEA requires successful applicants to be fully vaccinated against COVID-19 prior to their start date.

Note: PLEA conducts primary source verification of applicant's credentials including education, training, work history, and licensure.

We thank all applicants for their interest; however, only those shortlisted for an interview will be contacted.

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