Equipment and Maintenance Tech
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Summary:

This position requires a proactive person who has the ability to work independently in a timely manner, ensuring the job is done correctly the first time. Attention to detail. A drive to learn and maintain troubleshooting skills. Excellent customer service communication.  Ability to work in a public café and maintain calm composure and professional demeanor. Looking for someone who is reliable with efficient time management.

 Competencies:

·       Proficiency with tools, machinery, electricity, and plumbing

·       General understanding of café maintenance – touch-up painting, replace A/C filters, replace light bulbs, minor misc. repairs

·       Understanding overall brewing and espresso machine functions

·       Core understanding of coffee brewing theory

·       Able to read/interpret manuals and wiring diagrams

·       Able to understand how water systems, brewers, and grinders interact in order to isolate the problematic system

 Responsibilities:

·       Perform weekly and monthly café maintenance

·       Assisting in maintaining an organized and cohesive parts and equipment inventory and workspace

·       Performing regular preventative maintenance and service calls for customers, which may include emergency calls on nights and weekends

·       Phone and Facetime troubleshooting

·       Teaching wholesale and internal team member best practices for machine upkeep and cleanliness

·       Troubleshooting espresso machines, coffee brewers, grinders, water systems, and other general MEP

·       Assisting in equipment installation

·       Assisting in maintaining PM schedules and repair logs

·       Performing field visits to wholesale and internal cafes for check-in

 Physical Demands:

·       This position is very active and requires standing, walking, bending, kneeling, stooping, crouching and climbing all day and for long periods of time.

·       Functioning or working in close quarters

·       Able to lift 75 lbs and apply heavy force on equipment without assistance

·       Exposure to high temperature, moving parts, high voltage, and cleaning chemicals.

·       Ladder climbing and rooftop access.

 Position Type:

This is a full-time position which may require some weekends and on-call work.

 Compensation:

Comprehensive benefits package, which includes competitive salary, paid vacation and long-term disability. Other coverage offered, medical, dental, vision, life, and matching 401K.

 


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