requires a proactive person who has the ability to work independently in a timely manner, ensuring the job
is done correctly the first time. Attention to detail. A drive to learn and
maintain troubleshooting skills. Excellent customer service communication. Ability to work in a public café and maintain
calm composure and professional demeanor. Looking for someone who is reliable
with efficient time management.
Proficiency with tools, machinery, electricity, and plumbing
General understanding of café maintenance – touch-up painting,
replace A/C filters, replace light bulbs, minor misc. repairs
Understanding overall brewing and espresso machine functions
Core understanding of coffee brewing theory
Able to read/interpret manuals and wiring diagrams
Able to understand how water systems, brewers, and grinders
interact in order to isolate the problematic system
Perform weekly and monthly café maintenance
Assisting in maintaining an organized and cohesive parts and
equipment inventory and workspace
Performing regular preventative maintenance and service calls for
customers, which may include emergency calls on nights and weekends
Phone and Facetime troubleshooting
Teaching wholesale and internal team member best practices for
machine upkeep and cleanliness
Troubleshooting espresso machines, coffee brewers, grinders, water
systems, and other general MEP
Assisting in equipment installation
Assisting in maintaining PM schedules and repair logs
Performing field visits to wholesale and internal cafes for check-in
This position is very active and requires standing, walking,
bending, kneeling, stooping, crouching and climbing all day and for long
periods of time.
Functioning or working in close quarters
Able to lift 75 lbs and apply heavy force on equipment without
Exposure to high temperature, moving parts, high voltage, and
Ladder climbing and rooftop access.
This is a full-time
position which may require some weekends and on-call work.
Comprehensive benefits package, which includes
competitive salary, paid vacation and long-term disability. Other coverage
offered, medical, dental, vision, life, and matching 401K.