Import Customer Service

C J International Inc Louisville, KY $38000.00 to $42000.00 per year
Share:

Introduction

C J International is a Customs Broker and International Freight Forwarder with over 30 years of experience providing personalized and professional service to importers and exporters nationwide. Our mission is to develop long-term relationships with our clients and become an indispensable part of their supply chain.

We are seeking a person with a positive attitude that thrives in a fast-paced environment. We need someone with strong communication skills, both verbally and in writing. We need someone that is dependable, punctual, and organized. We need someone that can work to a deadline and multitask.

Responsibilities

Prior experience in transportation and logistics industry is not required but is beneficial. After a period of training, you’ll be assigned a slate of regular clients. An experienced Import Specialist usually manages a caseload of nearly 100 shipments at any given time, in varying stages of the process. A shipment can be in process, from start to finish, for 30 to 60 days. Don’t worry, we’ll ease you in gradually.

You’ll work in an open office environment and communicate with clients, carriers, and other C J team members by phone, fax, and email. The ability to prioritize and re-prioritize tasks is vital. You’ll use a computer for data entry, email communications, document management, and research. During your training period you’ll be closely supervised, but as you gain experience and training, you’ll gradually be expected to manage your workload independently. You will be working in a supportive environment where questions are encouraged, and experienced team members are always available to assist.

Requirements

Ability to communicate effectively and professionally, both verbally and in writing. You’ll be communicating with clients, carriers, and other C J team members all day, and clarity is vital.

Exceptional attention to detail. For example, arranging a delivery to Memphis, Tennessee instead of Memphis, Egypt would be an expensive mistake.

Strong organizational skills. You will be managing a large quantity of shipping documents, and documentation is a critical part of international logistics.

Data entry with high level of accuracy. For example, the capital of MN and the capital of NM are over 1000 miles apart.

Maintain a positive, professional attitude when interacting with clients and vendors, especially in stressful situations. Our exceptional customer service sets us apart and our clients trust us to be the calm at the center of the storm.

Be comfortable with performing basic math calculations.  Accuracy is critical, and we'll teach you what you need to know.

Benefits

Signing Bonus: We're offering a $1000 (gross) bonus paid after your 90 day anniversary.

Full-time salaried position. Office hours are 8 am to 5 pm.

Company sponsored Health, Dental, Vision, and Life Insurance.

Simple IRA retirement plan with Employer Matching.

Paid Federal Holidays, Vacation and Sick Days.

C J International Inc is an EEO employer - M/F/Vets/Disabled

C J International Inc is an EEO employer - M/F/Vets/Disabled
 
 
By clicking the button, I agree to the GetHired Terms of Service
GetHired.com member? Login to Apply