Transition Planner

Community Hope, Inc. Parsippany-Troy Hills, NJ $20.40 per hour

Providing screening, engagement, information, and referral services for our Community Support Services program.  Flexible weekday hours and an ability to travel within the service delivery areas are required.  

  • Provides optimal customer service as the first point of contact for consumers and referral sources.
  • Receives and responds to referral inquiries.
  • Requests all required paperwork to assess eligibility for CSS services.
  • Coordinates appointment with a CSS licensed clinical to complete a pre-intake.
  • Documents service delivery accurately and timely in the electronic health record.
  • Accompanies the housing and benefits coordinator to tour the Community Hope housing location.
  • Completes all required enrollment documentation with the consumer.
  • Ensures and maintains participant’s confidentiality.
  • Attends community outreach events to encourage program referrals and increase awareness.
  • Participates in all appropriate employee, supervision, and training meetings.
  • Collaborates with the entire CSS team to ensure quality service delivery.
  • Assumes other duties as assigned by the Mental Health Services Director and other members of Senior Leadership.


  • BA or AA with equivalent years of relevant work experience required.
  • Prior experience in community outreach, marketing, sales, or communication required.
  • Must possess a valid driver’s license, with a good driving record.
  • Knowledge of MS Office and Outlook.

 VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact.

~We encourage people of all backgrounds and identities to apply including Native American, people of color, women, LGBTQ+, people of all abilities, veterans and veteran spouses.~ 

Community Hope, Inc. is an EEO employer - M/F/Vets/Disabled
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