Director of Admissions and Sales

Scenic NRC LLC Herculaneum, MO
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Scenic Nursing and Rehabilitation Center has an opportunity for a Director of Admissions and Sales.  This is a full-time position offering competitive pay and excellent benefits!

The Admissions Director will be responsible for maintaining admission guidelines, marketing programs, printing and processing new referral information & ensuring the clinical and financial review is completed. Home Health and Hospice agencies, on-site screening of referrals as needed. completed. Responsible for developing census and quality mix with appropriate information and assistance to the nursing center.

ABOUT SCENIC NURSING AND REHABILITATION

We provide the highest quality of care for the Herculaneum, Missouri people with a commitment to proudly serve our community's long-term care and rehabilitation needs. We offer services such as speech therapy, occupational therapy, physical therapy, and dementia/Alzheimer's care. Our goal is to provide this dignified care to all of our residents in a well-maintained, home-like environment. This level of care would not be possible without our compassionate and focused staff working with residents, families, and physicians to create individualized and effective care and treatment plans.

Our company recognizes the amazing efforts of our staff and values their downtime with a work-life balance that includes two weeks of vacation and sick days for a healthy rejuvenation that all employees supply to our patients.

QUALIFICATIONS:

High school diploma required. Experience, particularly in health care services desirable. Familiarity with long- term care and/or health care services useful. Presents professional image through appearance, behavior and speech.

RESPONSIBILITIES:

1. Maintains admissions Federal and State guidelines, maintains referral reports and actively leads the referral process under the direction of the Executive Director per policies & procedures.

2. Markets programs and facility by preparing and providing information, answering questions and conducting tours with prospective residents and/or responsible parties, and referral sources.

3. Handles walk-in or telephone inquiries and invites referral sources to nursing center; completes inquiry electronic system for admissions, Medicare facts, and room rates; Gathers nursing information from the e-discharge system, or floor nurse at the hospital.

4. Ensures financial verification is accurate and complete before the resident is admitted to the Facility thus assisting in reducing accounts receivable.

5. Screens prospective residents by comparing resident's condition to admission criteria; evaluating and accepting or rejecting residents; referring residents and family to other programs and institutions. Resolves resident/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.

6. Maintains necessary knowledge of served market areas, resident origin, and major referral sources.

7. Assists with census development efforts by making quality contact (telephone, e-mail, other) with referral sources. Manages incoming inquiries, as needed, dependent on sales model (i.e. central intake)Uses clinical inventory to evaluate residents for admission; when necessary, visits prospective residents in the hospital and makes assessment regarding his/her suitability for admission in the nursing center, when required; communicates well with Business Office to determine or verify coverage of Medicare, Medicaid and insurance; Meets with families upon or before admission to sign the paperwork, timely and accurately; Records information that identifies physician and resident, type of accommodation required, insurance coverage, and date of admission, inspects resident’s room prior to admission, active role in the morning kick-off meeting.

8. May assist Social Services and/or Executive Director in contacting families after admission and discharge to personally determine satisfaction; Provides timely follow-up on family or guarantor complaints and problem solves with residents and/or staff.

9. Other duties, responsibilities, and activities may change or assigned at any time with or without notice.

Scenic NRC LLC is an EEO employer - M/F/Vets/Disabled
 
 
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