PLEA Community Services
is currently seeking two (2) Regular Full-Time
Intensive Support & Supervision Program (ISSP) Workers for our Vancouver
Coastal Youth Services team. The proposed start date for these positions is
October 9, 2023. These positions require BCGEU membership.
The ISSP is a
community-based one-to-one service for youth who are deemed to be medium to
high risk of re-offending â€“ it is an alternative to custody. The ISSP worker is
responsible for providing these youth with intensive supervision, and to
support their participation in activities and programs in the community that
will facilitate their rehabilitation and integration â€“ which are complemented
by the case management and supervision provided by the probation officer; also
monitors compliance with the terms and conditions of court orders.
Position Type: Regular Full-Time
Location: Vancouver, BC
Hours of Work: The usual hours of work are different for each of these positions and are as follows:
- Schedule 1: Tuesday to Saturday flextime scheduling arrangement of 35 working hours per week, that include days and two evening shifts per week.
- Schedule 2: Sunday to Thursday flextime scheduling arrangement of 35 working hours per week, that include days and two evening shifts per week.
Minimum Requirements: a Bachelor's of Arts degree in the social sciences or human services or a related discipline, and at least one (1) year recent experience
working in programs with youth who are deemed to be high risk, and/or involved
in the criminal justice system, and their families/caregivers.
Who We Are:
PLEA is an accredited,
not-for-profit, charitable community services agency that has operated
throughout BC for more than 40 years. We deliver high quality, innovative
services to children, youth, adults, and families facing significant challenges
in their lives. PLEA is an ally in reconciliation. The organization is
committed to providing culturally safe programs and continuing to work towards
breaking down the barriers that cause harm to Indigenous people and
What You Will Do:
- Plan and implement appropriate
strategies, activities and interventions for youth that are consistent
with the case management objectives developed in consultation with the
supervising probation officer, and will address the youth's complex needs,
strengthen their protective factors and target their criminogenic
- Provide intensive goal-focused
supervision and support in the community to youth who are subject to a
Youth Court Order, that will assist them to achieve their personal goals
in a healthy environment, maintain their motivation to make safer choices,
reduce the incidence of risk behavior, and support their integration and
normative functioning in the community.
- Monitor compliance with
court-ordered terms and conditions. By request, conducts random and
periodic curfew checks. Assist with court ordered reparative conditions.
Report all known instances of non-compliance to the supervising probation
- Provide opportunities to access
and reconnect to available resources in the community that will enable
youth to develop the necessary educational, personal, social, and
vocational skills. Includes such community resources as an integral part
of the youthâ€™s case management plan. Provide transportation as necessary.
- Engage youth on a one-to-one
basis in recreational and social activities in the community that will
build on their strengths, develop their interpersonal skills, and support
their involvement in their culture and the community. Support youth in
developing positive relationships with family, peers and others.
- Teach youth the life skills and
community survival skills they require. Work with the youth's
families/caregivers and/or support network individually or through the
facilitation of educational groups. Provide advice, assistance, mediation
and crisis intervention, as required.
- Maintain on-going positive
relationships with youth's family/caregivers and significant others, and
participates as part of a team responsible for enhancing and
rehabilitating the quality of life for youth.
- Participate in Integrated Case
Management planning processes, serves as the key worker for youth on a
team of professionals when required, and provides ongoing coordination of
services to youth and their families/caregivers.
- Respond to emergencies;
recognizes potential crises, analyzes these situations accurately and
implements strategies to deal with them, and informs the manager when such
situations arise. Provide on call and duty coverage for the program.
- Maintain necessary program
participant and program reports and statistics. Ensure that all records,
reports and documentation pertaining to service delivery are accurate,
complete and in compliance with PLEAâ€™s policies and procedures.
- Establish strong connections to
the community, including maintaining close working relationships with all
formal and informal service providers.
- Adhere to all policies and
procedures established by PLEA, and meet the performance expectations of
the position in a manner that demonstrates compassion and respect for all
persons served. Exercise the responsibilities of the position in a manner
consistent with the philosophical approach and mandate of the program.
- Perform other related duties as
What You Will Bring:
- Excellent interpersonal
communication, counselling, facilitation, and conflict management skills,
including a demonstrated ability to prepare accurate and comprehensive
- Demonstrated proficiency in
teaching others and an ability to work collaboratively with
families/caregivers and networks that provide support to youth.
- Demonstrated ability to work
effectively with others, enjoys the company of young people and can
implement effective behavior management strategies.
- Demonstrated ability to develop
supportive relationships with youth and their families/caregivers who may
be reluctant to engage, and to be sensitive and understanding of their
social realities including issues of race, culture, religion, gender
identity, sexual orientation, poverty and lifestyle.
- Ability to facilitate a group and
work through difficult group processes effectively.
- Demonstrated ability to work
effectively on a team with other program staff, community professionals
and other collaterals; use good judgment; manage conflicts constructively;
work independently and be accountable for results.
- Knowledge of theory, principles
and best practices with respect to providing services to youth who
are high risk and have complex care needs, and their families/caregivers.
- Good understanding of relevant
Criminal Justice Legislation and policies, the role of Youth Court, Child
Welfare Legislation and policies including the Child, Family and Community
Service Act; and applicable government legislation, regulations and accreditation
- Excellent organizational, time
and general management skills.
- Direct program delivery
experience in the community social justice services sector, with a
demonstrated working knowledge of community-based programs and related
provincial and community support services is preferred.
- Demonstrated proficiency in
Microsoft Windows, Microsoft Office, and familiarity with database
PLEA Benefits and Perks:
- Education and Training Fund
- Physical Activity Fund
- Employee and Family Assistance
Program (EFAP) â€“ confidential and voluntary counselling support services
and wellness resources.
- Discounted Membership Fees for
Club 16 Trevor Linden and Sheâ€™s Fit.
- Employee Recognition Program
(i.e., long service awards).
- Agency-Sponsored Social Events
(i.e., summer barbecue, annual holiday party, and team days).
- Perkopolis Membership - exclusive
managed discount, reward, and benefits programs.
- Satisfactory Criminal Record
- Must possess a valid Occupational
First Aid Level 1 Certificate or be willing to obtain one prior to hire.
- Use of Personal Vehicle. This
position requires travel in the Lower Mainland and the Fraser Valley.
- A valid B.C. Driver's License
(Class 5 or Class 7), and suitable driver's abstract.
- Documentation that applicant is
legally approved to work in Canada.
- Our funding contracts require
that successful applicants are fully vaccinated against COVID-19 prior to
their start date.
Please submit a resume
and cover letter referencing the competition number 2023166ISSP2. Closing date for Internal
Applications: Thursday, September 21, 2023 at 4:30PM. If the positions are not
filled internally, they will remain open until filled.
Note: PLEA conducts primary source verification of
applicant's credentials including education, training, work history, and
We thank all applicants
for their interest; however, only those shortlisted for an interview will be