Busser

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Cash Casino LP was recently acquired by a new ownership group and is undertaking a transformation and modernization of its casino businesses located in Calgary and Red Deer. We are an Alberta-based, family-owned business looking to grow our casino’s team. Our current locations include Cash Casino Calgary, Cash Casino Red Deer and ACE Casino Calgary.  We are currently constructing a brand new 72,000 sq ft casino at the Calgary International Airport that is expected to open in October 2022!

The Position

This is a great opportunity to join Cash and ACE Casino as a Busser. The successful candidate will report to the F&B Supervisor, they will serve guests with bread, water, and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave.

Key Roles & Responsibilities:

  • Promote, work, and act in a manner consistent with the mission of Cash Casino Calgary
  • Set tables with clean linens, condiments, or other supplies.
  • Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.
  • Remove used tableware between courses and provide tableware for next course.
  • Locate items requested by guests.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
  • Perform serving, cleaning, or stocking duties to facilitate customer service.
  • Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
  • Clean up spilled food or drink or broken dishes and remove trash.
  • Serve food to guests when servers need assistance.
  • Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests.
  • Thank guests as they leave.
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
  • Fill beverage or ice dispensers.
  • Stock cabinets or serving areas with condiments and refill condiment containers.
  • Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.
  • Respond appropriately to guest requests and communicate guest requests to server as needed.
  • Obtain service area assignment at the beginning of each shift.
  • Inspect assigned restroom every 30 minutes, and clean as needed.
  • Attend all scheduled employee meetings and offers suggestions for improvement.
  • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Qualifications:

  • Highly responsible & reliable
  • Must be 18 years old or older
  • 0-1 years experience in a hospitality environment
  • Casino or resort experience preferred
  • Mandatory Valid AGLC Proserve Certification
  • Ability to handle a fast-paced working environment
  • Ability to read, write, and speak in English
  • Ability to lift and carry up to 50 pounds
  • Comfortable bending, climbing, reaching, stooping, and moving quickly

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift.
  • Occasional kneeling, pushing, pulling.
  • Occasional ascending or descending ladders, stairs, and ramps  
  • Ability to work nights, weekends, and holidays

This role requires a clear criminal record check.

Competitive compensation will be based on experience and education.  Compensation includes individual and family health, life insurance, dental benefits, and RRSP matching.

To learn more, please visit our Cash Casino website at  https://www.cashcasino.ca/ and Ace Casino website at  https://acecasinos.ca/

Note - If you are successful candidate, you are required to be available for night shifts.

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