Essential Functions of the Position
- Care for, feed, monitor, medicate and perform minor treatment on animals.
- Report observed health or behavior issues to Admitting/Animal Health Asst. Manager/Manager.
- Clean assigned areas on a daily basis in compliance with standard operating procedures without error.
- Evaluate animals for health and behavioral issues.
- Draw blood and perform diagnostic testing including but not limited to fecal testing, mange testing, heartworm testing, and feline leukemia testing.
- Provides humane education to customers.
- Perform euthanasia after successful completion of required certification course.
- Maintain database by entering accurate medical and behavioral information on the animals in our care.
- Must be eligible to be a "driver" for the Humane Society of North Texas and must perform "driver" duties as directed by the immediate Supervisor. Such "driver" duties may include, but not limited to, driving a Humane Society of North Texas van, box truck, or trailer.
- Responding to calls for our K911 emergency response program.
- Keep current inventory of necessary supplies and report shortages to Admitting/AHT Assistant Manager/Manager.
- Maintain assigned equipment, supplies and vehicles in safe condition and report any problems or needed repairs to the Admitting/AHT Asst. Manager/Manager.
- Represent the Humane Society of North Texas by providing excellent customer service and focus.
- Protect the confidential information on customers and donors.
- Report to work at assigned start time; go to/return from breaks and lunch at assigned times; leave work at assigned quitting time.
- Additional tasks assigned by Admitting/AHT Asst. Manager/Manager.
- Ability to meet physical demands from having to use a step stool or ladder to reach top kennels or stooping and crouching to clean bottom kennels.
- Ability to follow direction.
- Ability to complete tasks and assignments without constant supervision..
- Must be able to input accurate data into petpoint with minimal errors.
- Must be able to evaluate animals with an average prep time of 10-15 minutes per animal including entering data into petpoint.
- Ability to maintain positive working relationships with all employees at all times.
Typical Decisions This Position Has Total Authority to Make
- Routine decisions regarding the proper care and handling of animals.
Typical Problems This Position Will Face
- Dealing with fractious animals.
- Customer service issues (unhappy or emotional patrons).
- Regular exposure to animal odors, diseases, possible contagious conditions, bites, scratches and moderate noise levels.
- Managing multiple tasks simultaneously.
- Maintain accurate information and record keeping.
- Monitor and care for animals within the organization.
- Medical and behavioral evaluations of animals.
- K911 emergency response program.
- Provide excellent customer service and focus.
- Proper handling and care of veterinary supplies, such as, but not limited to, vaccines, testing supplies and medications.
Knowledge, Skill, and Abilities Needed to Perform the Essential Functions of this Position
- Follow the mission of the Humane Society of North Texas.
- Thorough knowledge of the Humane Society of North Texas admitting policies and procedures.
- Knowledge of Humane Society of North Texas policies and protocols, such as, but not limited to, adoption, cleaning and medical protocols.
- Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.
- Ability to handle animals safely and with patience and gentleness.
- Ability to represent the Humane Society of North Texas in a professional manner in all situations with the public, volunteers, and staff.
- Ability to create and sustain positive working relationships within the Humane Society of North Texas, with volunteers, the public, and be a team player.
- Must be patient, courteous and work well under stressful conditions.
- Knowledge and ability to accurately work with detailed information in paper and computerized format.
- Must be detail oriented and have strong time management skills.
- Ability to read, write and communicate effectively.
- Ability to learn and quickly adapt to changes in programs and procedures.
Required Professional Licensing or Certifications
- Certified euthanasia training within 3 months of hire.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position is regularly required to use hand to fingers, handle, talk, hear, stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch.
- The position holder must be able to regularly lift and/or move up to 40 pounds without assistance, up to 80 pounds with assistance.
- Specific vision abilities required for this position include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to focus.
- While performing the duties of this job this position may be exposed to animal odors or airborne particles.
- The noise level in the work environment is usually moderate.
- The individual performing this job may be required to work more than 8 hours in a day or 40 hours in a week.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the individual. Other duties than those listed herein may be assigned.
Humane Society of North Texas is an EEO employer - M/F/Vets/Disabled