Parts & Service Coordinator

Arva, ON Full-time $1.00/year

We are hosting a Career Open House on Saturday, April 6 from 9 am to 11 am.

Bring your resume to 21550 Hyde Park Road, Arva - for an on the spot interview.

Grow with us, and have a part in making Huron Tractor the “Right Choice” for our Customers!

Huron Tractor is one of John Deere’s largest partners in Canada, with eleven locations servicing Southern Ontario.

We’re proud to serve a community of customers that spans agricultural operations, commercial enterprises and homeowners, with one of the largest inventories of machines and parts in Canada.

Job Responsibilities

The Parts & Service Coordinator reports to the Service Manager and assists with the administration and parts procurement for the Service Department. This position helps at the Parts Counter as required and is responsible for the following:

  • Field internal and external customer inquiries to the Service Department
  • Efficiently obtain and allocate necessary parts for service work in progress
  • Work with technicians to sign off on completed work orders in preparation for invoicing
  • Responsible for tracking technician hours for payroll
  • Process warranty and/or product improvement claims
  • Open work orders as directed by the Service Manager and maintain until they are closed and invoiced
  • Generate parts quotes and complete parts orders as per customer requests
  • Update customer profiles using equipment, hours, or other information from the work orders
  • Ability to work on a Saturday rotation, as well as extended hours during seasonal demands
  • Other duties as assigned

Preferred Skills and Qualifications

  •  2 years previous experience in a similar position with a high degree of product knowledge is preferred, but training can be provided for the right individual.  The right mind set, customer service skills, and detail orientation is key to this role.
  • Must be a team player with the ability to build strong relationships with customers and fellow co-workers
  • Organization skills and attention to detail are required
  • Knowledge of Agriculture and Equipment would be an asset
  • Must possess strong written and verbal communication skills
  • Proficient using computers and word processing/spreadsheet software
  • Able to work flexible and extended hours when needed. 
  • Basic knowledge of accounting practices

Why Huron Tractor?

Our commitment to great customer service starts with the great people on our team. We take pride in helping our employees develop careers that reward, enrich and grow with the individual.

  • Great training opportunities through John Deere, as well as internal training
  • Competitive compensation
  • RRSP’s and extended benefits
  • Employee Discounts
  • Future Growth Opportunities
  • Excellent team environments with a Social Committee that plans great events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care
  • On-site parking
  • Paid time off

Please visit our careers page to see more job opportunities.

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