HOST/ESS - Zanesville

TUMBLEWEED INC Zanesville, OH
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POSITION TITLE: Host/Hostess

REPORTS TO: First Assistant

DEPARTMENT: FOH

 At Tumbleweed Tex Mex Grill & Margarita Bar we pride ourselves on ENERGY, FUN and putting our EMPLOYEES FIRST! As a valued Host/ess, you not only talk about the best Tex Mex food and Margaritas to our guests but your friendly smile, winning personality and passion to please, will keep guests coming back for more! We want you to be the kind of Host/ess you'd want to have. After all, you know that having a great Host/ess can make or break the experience. We want you to create an amazing dining experience for our guests!

If this sounds like you, then apply now because opportunity and good times are calling your name!

 

Working at Tumbleweed means...

·        Creating an awesome experience for every guest that makes them want to come back again and agai

·        Working with an amazing team

·        Taking pride in your work and in the brand

·        Starting every day with a fresh start and positive attitude

    Striving for success and enjoying a culture that is fun, motivating and passionate

 

What we offer…

·         Highly competitive earning opportunities – it’s a WIN WIN

·        Career opportunities and development - we want you to grow and succeed!

·        Healthcare and wealth (401K) plan - your health and future matters to us!

·        Recognition and anniversary program - we value YOU!

·        Dining Discount - great way to enjoy those BIG BOLD FLAVORS!

·        Formal training programs - learning is everything!

·        Flexible scheduling - we care about your life outside of work too!

·        Vacation - everyone needs a break!

·        Thanksgiving and Christmas days off - enjoy with your family!

·        Relaxed work attire - comfort makes you feel good!

·        Great team culture that is committed to our core values: Be Real. Do Right. Bring Joy. Give Thanks.

·        NOTE: Benefits available upon meeting eligibility requirements

 

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Responsibilities:

·         Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

·         Use visual cues to seat Guests in either the bar or dining area depending on their preference

·         Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

·         Answer incoming calls to the restaurant and provide appropriate service

·         Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

·         Tend to special Guest needs and requests

·         Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

·         Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

·         Help dining room staff by setting and clearing tables; replenishing water; serving beverages

·         Performing other tasks as required by management (weekly cleaning)

 

 

Skills & Qualities:

·         Friendly, outgoing disposition

·         Excellent communication skills

·         Ability to analyze and solve simple, recurring problems

·         Alert, caring attitude toward job responsibilities

·         A high value on helpfulness and teamwork

·         Ability to handle multiple tasks in highly distracting circumstances

·         Personal pride in appearance and work performed

·         Ability to lift up to 60 pounds

 

Tumbleweed Tex Mex Grill & Margarita Bar is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin or any other legally protected status. We encourage and welcome all applicants to apply.

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