The primary responsibility of a Dairy Queen Line Worker is to ensure the total "Dairy Queen Experience" for our guests. “Every day, across the globe, we serve up an experience that makes our guests feel at home. From warm smiles to swift service, our staff makes guests come back for more.” As a Line Worker, the main duty and responsibility is to provide guests the highest form of customer service satisfaction. Responsibilities include but are not limited to assembling and presenting completed treat orders, stocking, cleaning and maintaining all guest’s areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. As a Line Worker, it is also important to prepare the products on the menu list based on the company’s service philosophy. The job typically requires standing for extended periods of time. Hours vary throughout the year, adjusting to the on & off seasons and your schedule will vary. You must be at least 16 years of age to be considered for a Line Worker Position.
Is this job right for you?
Below are a few of the requirements that you would be expected to meet if you are hired as a Dairy Queen Line Worker:
Honesty - This should go without saying in any job, but we list it first because it is our number one requirement in dealing with Guests, fellow Crew Members, and the Company. Honesty in our business means accurate cash handling, proper use of tools and inventory controls and Doing What Is Right. This also means that friends and family do not receive food or services free, just as you would not expect free groceries from a friend who works in a grocery store.
Friendly Attitude and Commitment to Excellence – Dairy Queen is dedicated to achieving excellence in family entertainment. We are committed to making each patron feel they are truly our GUEST by providing high-quality entertainment, FRIENDLY CREW MEMBERS and OUTRAGEOUS SERVICE. Dairy Queen seeks to employ individuals who are friendly and enjoy striving to become the best that they can be. If this sounds like you, we encourage you to apply!
Schedule – We expect you to work the days you are scheduled and to be on time. Tardiness and absenteeism are not acceptable. Due to the nature of our business, you will be required to work evenings, weekends, summer months and holidays.
Appearance – All Crew Members are expected to wear the required uniform for the area assigned. No other dress is acceptable. Personal hygiene is very important because of the close contact with our guests. Female employees: No extreme hairstyles are acceptable.
Drugs / Alcohol – Every Crew Member has daily contact with our guests. Coming to work under the influence of drugs or alcohol, or use of drugs, alcohol or tobacco in any manner while on duty is strictly forbidden and will result in immediate termination.
Every Dairy Queen Crew Member has daily contact with our guests.
Excellent people skills and courtesy are required at all times.
If you do not enjoy working with people, this is not the job for you.
These guidelines are not complete and will be gone over in detail if you continue the application process. At the same time, realize that it is a responsibility of employment with Dairy Queen. If you feel comfortable working under these guidelines, please continue with the Employment Application. If we can use your services, you will be contacted to attend a Group Audition. Dairy Queen is an Equal Opportunity Employer.