a side of Big Sky, Montana that speaks to those seeking something special. A
vast 8,000 acre landscape where stunning
natural beauty and an endless
array of alpine adventures blend
together to create
a private club and mountain living experience like no other.
it’s winter or summer, Moonlight Basin is something you won’t soon forget. The
mountain scenery, the direct access
to some of the finest skiing at Big Sky Resort,
the hiking, the golf and so much more all add up to the perfect
place to work and
Moonlight Basin is located
right in the middle
of the best things to see and do in Montana.
You can visit Yellowstone National Park. Explore the national
forest and wilderness lands. Come down to the town of Big Sky and shop, eat, and catch some music. Bozeman
is a short drive and easily accessible by Skyline Bus.
The Catering and Events Manager will be responsible for
delivering the member and guest experience from event planning, to handling guest/ member requirements during
meetings, private dinners, and special events, to post- event follow-up with guests/members. Key job duties include
maximizing guest satisfaction and driving incremental revenue to the property. Where applicable, this role will also
involve management and the active coaching of
assigned F&B/Event associates.
Primary Job Duties:
Responsible for all aspects
of member and special events from inception to completion and ultimate success
in the development and maintenance of master calendar
for events, including
the development of new member event programming.
Assist with the management of weddings and special events
to wedding and special event inquiries, following up on all leads, and sending
out complete information regarding the utilization of Moonlight Basin’s
facilities and amenities to interested parties
and promptly answer any questions.
Create form letters
and emails to send to prospective clients
o Create full event management proposals to send to clients
within twenty-four hours of receiving
oversee site visits and tours of Moonlight Basin.
Identify "upselling" opportunities, provide client proposals
and execute the logistical services
Establish and maintain vendor
relationships and communication. Act as the on-site point of contact to manage and oversee vendors and communicate
with clients during the planning and execution of events at Moonlight Basin.
Coordinate with the F&B
team to meet the menu and staffing
requirements of each event and work with other departments as needed to meet all event
Responsible for ensuring
all food, liquor,
health/ safety regulations are adhered to during events.
Supervising service staff to ensure timely
and accurate room set up of food and beverage
service per banquet
Ensure that presentation of all food and beverage
is in accordance with banquet
Conducting on site banquet event order meetings
prior to each event.
Maintaining strict control over all
company owned equipment. Cleaning and storing all equipment in a secure manner and communicating any
maintenance issues to the management including banquet equipment repair or
Assumes Opening or Closing Manager
responsibilities when assigned.
Greeting event contacts upon arrival; retain
a visible presence
throughout the event; resolve guest conflict and answer
questions to customer’s satisfaction.
Troubleshoot and handle problems
at events the day of. Immediately contact
supervisor and/or management with any unsolved issues during the event.
Performing all duties and responsibilities in a timely
and efficient manner
in accordance with established company
policies and procedures to achieve the overall objectives.
with hiring event staff, determining event staffing needs,
developing weekly schedules for associates and working
with other departments to schedule appropriate staff for events.
Manage associates working events
including participating with associates’ direct manager in disciplinary action
Training banquet staff in proper
set up, serving, and clean up procedures.
Enforcing uniform and dress code standards.
Overseeing the activities of the banquet
staff to ensure accurate and timely banquet
to assess success of event and gather feedback.
Assist in the research and development of department growth
Assist in the development of marketing strategies and initiatives.
Assist in the annual budget
Assist in the development and implementation of policies, training,
and SOPs related
Administrative duties include but are
not limited to creating BEOs, timelines, pull lists, etc. for each event, develop
and maintain a master calendar
of events, post weekly event
schedule for associates.
Financial duties include preparing
event budgets, monitoring expenditures, preparing invoices, reconciling accounts, coding
and processing invoices,
and making purchases within the
designated event budgets.
Participate in and support company
Identify challenges/ areas
of improvement, propose solutions and implement changes
Oversee any special
projects, as assigned
by senior leadership.
Maintain a professional work environment at all times and
project a favorable image of the company
to the public.
Demonstrate the highest level of customer
service to internal and external costumers using verbal and written communication skills.
of 5 years venue or hospitality experience, specifically banquet/catering, food service and/or
event experience. Prior experience in a luxury hotel or private club preferred.
Completion of college level degree in hospitality, event management, communications, marketing, PR or other related
High school degree
Precise attention to detail.
Able to manage and prioritize multiple tasks.
Self-motivated to meet deadlines, manage priorities, communicates challenges, and work with minimal
supervision in a fast-paced environment.
Team player with a positive
Excellent people skills.
Exceptional guest recovery
Excellent organizational and time management skills.
Strong knowledge of MS Office,
including Word, Excel, PowerPoint and Outlook.
Must possess a positive attitude
and be a team leader.
Must be willing
to participate in a learning
Must integrate company
values throughout all interactions.
Must be dependable and available to work within
the resort on weekends, nights and/or holidays
based on business
comply with Moonlight Basin’s Dress and Grooming policies. Expected Hours of Work
Punctuality and regular
Must be available to work all shifts,
weekends and holidays. Physical
Position requires walking and standing most of the
working day; must be able to stand and exert well-paced mobility for up to 12 hours in length. Must be able to bend, stoop, squat and
stretch to fulfill tasks. Requires manual dexterity, grasping,
writing, standing, sitting,
walking, repetitive motions,
bending, and climbing.
note this job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee for this job. Duties,
responsibilities and activities may change at any time with
or without notice.