Coordinator, Contracts and Legal Affairs

At MasterWord Services, we support companies in operating worldwide, regardless of the language required. As a rapidly growing woman-owned Language Service Provider with three decades of experience, we've assisted Fortune 500 companies and public institutions across multiple industries.

We provide a competitive salary along with comprehensive benefits. Our work environment is both casual and professional, fostering continuous learning and growth within the company.  If you're passionate about growth, creativity, and making a real impact, join our innovative team! Currently, we are seeking a Contracts Specialist to join our Contracts & Legal Affairs Team as we further develop our business.

Coordinator, Contracts and Legal Affairs

Provide administrative support to the contracts team as needed.

Status: Full-time

Location: Remote

Roles and Responsibilities:

General duties include without limitation:

·         Prepares accurate Professional Service Agreements (PSAs) with approved rates, terms, and conditions.

·         Tracks, initiates, and processes PSA renewals.

·         Enters customer and special contract requirements accurately in the ERP system.

·         Maintains customer accounts and compliance records in the ERP system.

·         Manages executed contracts in the Contract Management System and maintains accurate contract metadata.

·         Oversees billing management data in the ERP system.

·         Communicates contract terms, rates, and client requests to the appropriate teams.

·         Maintains insurance certificates and resolves insurance-related contract issues.

·         Partners with the sales team to support client satisfaction with the online portal experience.

·         Other duties as required and assigned.

Education/Experience

·         High school diploma or equivalent; six months to one-year related experience and/or training; or equivalent combination of education and experience.

Required Qualifications:

·         Detail oriented and proactive

·         Excellent customer service experience

·         Ability to work independently and prioritize tasks within a fast-paced environment

·         Excellent problem-solving ability

·         Willing to work occasional overtime hours to meet business needs

We offer competitive salary and extensive benefits package. We offer a casual and relaxed, yet professional environment where people can learn and grow with the company. We are looking for a Coordinator to join our Contracts and Legal Affairs Team as we continue to grow the business.

MasterWord Services (MWS) provides language services solutions in over 250 languages, across four different continents. Services we provide include Translation, Localization, Onsite Interpreting, Video Remote Interpreting (VRI), and Over-the-Phone Interpreting (OPI) Services. Our clients include some of the world’s largest businesses, government entities, healthcare organizations, educational institutions and not-for-profit organizations.

EEO/M/F/D/V