Part-Time Seasonal Event Staff

ArtsQuest Bethlehem, PA $10.00 per hour
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Part-Time Seasonal Event Staff

Reports To:  Director of Safety and Event Services, Event Services Manager 

Position Overview:  Ensure a safe and fun environment for all staff, patrons and performers and contribute to the ArtsQuest experience by delivering exceptional customer service with a smile.

Job Responsibilities: 

  • Welcome all visitors to ArtsQuest facilities and provide information about ArtsQuest, its programs and facilities
  • Provide exceptional customer service to all guests, clients, performers/artists, vendors, and constituents; provide assistance as needed
  • Perform safety patrols on respective shift, reporting to supervisor any potential hazards or safety concerns
  • Assist with rules and policy enforcement for festivals and events
  • Assist with weather or incident emergency evacuations
  • Provide assistance during medical incidents by notifying the appropriate staff
  • Provide access control to restricted areas, enforcing badge procedures at entrances and exits during festivals and events
  • Provide access control and safety to parking lots for applicable events
  • Assist House Managers and ushers in seating, as needed
  • Assist Operations in set up and tear down when needed 

Knowledge, Skills and Abilities Required:

  • Must be at least 18 years of age or older. 
  • Must be available to work between May and August
  • Must be friendly, personable and have excellent communication skills
  • Must be a team player and be able to work well with others; previous customer service experience preferred (at least 1 year); must have strong people skills, including diplomacy and empathy
  • Must be available nights and weekends and holidays, sometimes long and unusual hours; shift work may be required
  • Ability to multi-task, detail-oriented, and able to problem solve in order to effectively deal with internal and external customers, occasionally under stressful conditions 
  • High School Diploma or Equivalent required
  • Ability to follow and communicate clear guidelines and work at a quick pace, particularly during events and other functions
  • Ability to multi-task with ease; organized, accurate and cooperative
  • Read, write, speak and understand the English language at a level adequate to perform the job; bi-lingual in Spanish, or Asian dialect a plus
  • Ability to satisfactorily complete a PA Criminal History Check and PA Child Abuse Clearance

 

Physical Abilities Required:

  • Must be able to work outdoors in all types of weather conditions (heat, cold, rain, etc.)
  • Ability to stand and walk for extended periods of time
  • Ability to lift items up to 25 pounds frequently, with or without reasonable accommodation;  Ability to lift up to 50 pounds occasionally with the assistance of others
  • Ability to kneel, stoop, bend, lift, push, pull, pinch, grip, reach over head, reach away from body, and repetitive motion
  • Ability to speak, see, hear, smell, feel (identify objects by touch), depth perception and color vision

Note:  This job description should not be interpreted as all inclusive.  It is intended to identify the major responsibilities and requirements of this job. 

FLSA Status:  Seasonal Part-Time Hourly

ArtsQuest is an Equal Opportunity Employer

 

ArtsQuest is an EEO employer - M/F/Vets/Disabled
 
 
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