IT Systems Analyst

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First Commonwealth Federal Credit Union is growing, and we are looking for an IT Systems Analyst to join our team! If you would like to be a part of a progressive company that offers a strong work/life balance, we would like to hear from you.

Who we are:
We are a consumer-friendly alternative to banking. We offer all the services you're accustomed to, but at better rates and lower fees. That's because we're structured differently than banks. Banks are in business to earn profits for their stockholder investors. Our credit union exists to improve our member's financial well-being. We don't have stockholders. Instead, we're cooperatively owned by our members (account holders). We return our profits to members in the form of higher dividends on savings, lower rates on loans and lower fees.

Our Mission is Empowering the pursuit of financial happiness. We live by our values of Honesty • Innovation • Generosity • Humility • Excellence • Respect

What you will do:
As our IT Systems Analyst, you will be accountable for effectively supporting the technology and systems used at the credit union. This includes but is not limited to technical and administrative support, vendor management, documentation, process improvement, incident escalations, and change control. The incumbent will work closely with IT and business lines to understand system requirements, help determine appropriate solutions to support their needs, and troubleshoot incidents. This person will also assist in the effective functioning of the Information Technology department.

To succeed in this role, you will have:

o              Knowledge regarding MS Office Suite, O365; VM and & environments; Windows 7 / 10; computer hardware, software and peripheral devices; web browsers (Internet Explorer / Edge / Firefox / Chrome); common client/server and web-based application architectures and standard integrations.

o              Excellent oral & written communication skills & ability to follow oral and written instructions.

o              Ability to lift and move computer equipment.             

o              Basic scripting ability (ex: Python, Perl, Visual Basic, Unix shell, etc.).

o              Aptitude to problem solve, collect & analyze data

o              Associate’s degree in Information Technology or related f field (or equivalent experience)

o              1-3 years of systems analyst / technical support experience.

o              Proficient in Active Directory, MS Office, Windows 7 /10, Email (Outlook / Exchange).

o              Valid PA Driver’s License and willing to do local travel (Greater Lehigh Valley)


Preference will be given to those who have:

o              Bachelor’s degree in Information Technology or related field.

o              3-5 years of systems analyst / technical support experience.

o              Related professional certifications.

o              Experience in Information Technology or related f field in a financial service institution. EOE

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