Dept.: Madison MS
I. Here are several job duties that all employees are expected to do:
A) Maintain a high level of confidentiality concerning all customer information - outside the bank as well as internally.
B) Abide by the bank's Code of Ethics and all regulatory policies and procedures.
C) Attend all required annual training.
D) Deliver superior customer service at all times.
E) Become familiar with all of the bank's products consistent with your level of customer contact.
II. Primary Job Objective:
To be the primary contact for new customers; to open new accounts of
types, promote and cross sell bank services, and inform the customers of our services; assists
customers with safe deposit box entry, and handles customer problems and inquiries.
As needed, will provide paying and receiving services in a teller window.
III. Major Job Duties (list in order of importance) Opening new accounts for consumer and business customers
Cross selling bank products and services
Back-up Teller Services
Provides Customer Service
IV. Secondary Job Duties (that are not part of the regular routine):
To attend staff meetings as required.
Become familiar with company policies and procedures and applicable banking regulations.
V. General Information
Preferred Education Minimum: High School Diploma, equivalent GED or work experience Specific
Skills: Business/Computer Equipment, 10-key calculator,
Exempt/Non-Exempt: Non-Exempt Supervisor you report to:
Branch Manager Employees you supervise: None
Normal work schedule: Monday-Thursday 8:00 to 5:00; Fridays 8:00-5:45
We work as a team to satisfy the needs of our customers. You normally will be th
first contact a new customer has with our bank. That first impression is vital to developing a
VII. Americans with Disabilities Act
Physical/Stress Requirement Estimates for this position
Lifting Frequent 40 lbs
Carrying Frequent 40 lbs
Pushing/Pulling Frequent 75 lbs
Reaching Overhead Frequent
Stress Level Normal
VII. I understand that the above duties and how I perform them are the requirements on which my
performance will be judged. It is understood that these duties may be revised from time to time at
the discretion of the Bank's management.
FIRST BANK MCCOMB MISSISSIPPI is an EEO employer - M/F/Vets/Disabled