Bilingual Medical Receptionist

PCP for Life Houston, TX $13.00 to $16.00 per hour

PCP for Life is looking to hire Medical Front Desk associates for our family practice clinics.  Our clinics are open 7 days a week, Mon -- Fri 8am -- 8pm and Sat/Sun 8am -- 6pm. 

Our practice has more than 20 providers and a staff of 150+ and growing.  We are looking for candidates who are looking for a career in healthcare, and not just a job.  We have entry-level positions available- with room for growth based on performance.  

If you are already an experienced Medical Assistant or Scribe, we have lucrative positions with future leadership roles.  

For our call center positions, the only requirement is the readiness to work, travel, and excellent customer service skills.  We prefer to hire bilingual candidates due to our patient demographics, however, it is not a requirement.


Qualifications and Skills

  • High School Diploma or equivalent

  • Ability to deal professionally, courteously, and efficiently with the public and all levels of the organization.

  • Ability to operate a computer, copier, and fax machine.

  • Experience with Microsoft Office, electronic medical records, and practice management system (scheduling) software applications.

  • Can demonstrate effective verbal and written communication skills.

  • Can demonstrate effective customer relation skills, working with diverse populations, often in stressful fast-paced environments.

  • Can demonstrate organizational skills, multi-tasking, and effective use of time.

Our employees are provided with:

  • 401K

  • PTO and Vacation

  • Health Insurance

  • Free office visits for immediate family

Job Requirements:

  • Must be able to communicate in English and Spanish

  • Medical Assistant certification preferred but not a MUST for receptionist and care representative positions

  • Must have their own transportation and be able to travel to different locations

  • Must be able to work weekend days and 12-hour shifts

  • Knowledge of eClinicalworks EMR will be a PLUS

Medical Receptionist

  • Greets patients courteously and professionally.

  • Obtains and/or prepares patient records and other paperwork according to established procedures.

  • Gathers information on insurance coverage and/or responsible party, and verifies the accuracy of information; enters and/or updates patient demographics and insurance information for billing and data collection purposes.

  • Maintain patient demographic and insurance information and routes appropriate correspondence in electronic medical records according to established policies and procedures.

  • Answers the telephone and routes calls when necessary; ensures that the telephone system is forwarded to the answering service at appropriate times.

  • Collection and posting of all time of service payments and corresponding reconciliation and reporting.

  • Ensure Program eligibility forms are completed as required for the following programs when necessary: Medicaid, Medicare, and other programs.

  • Verify insurance eligibility for all patients prior to the appointment.

  • Advises patients to bring the necessary documentation and information to each clinic visit.

  • Other duties as assigned by supervisor.

Patient Care Representatives

  • Performs a variety of complex duties as required to manage incoming patient calls regarding appointments, refills, medications and any other patient healthcare information.

  • Make outgoing calls to patients for appointment confirmations or communication of health care treatment

  • Ensures appropriate customer service behaviors and communications at all times.

  • Identifies and/or corrects erroneous processing in a timely manner, including any research and correction requests.

  • Establish and maintain effective working/communication/relationships with faculty, executives, department heads, and co-workers.

  • Work independently and deal effectively with stress as a result of heavy workload and the handling of complex patient calls

  • Ability to understand medical terminology, preferred but not required.

  • Must possess excellent telephone skills and etiquette.

  • Must possess excellent verbal and written communication skills.

Bilingual Medical Assistant

  • Rooming patients

  • Maintaining sterile environments

  • Taking vitals and patient history

  • Venipuncture

  • Review of Systems

  • Injections

  • Knowledge of Medications

  • Assisting in-office procedures

  • Performing duties with excellent customer service skills

Please send an updated resume with contact info as an attachment. 

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