Program Coordinator & Facilitator

Arab American Family Support Center Brooklyn, NY $20.00 to $25.00 per hour

To all prospective applicants please be aware, effective Friday, September 10, 2021, The Arab-American Family Support Center (AAFSC) will require that all employees, volunteers, and onsite contractors provide proof of full COVID-19 vaccination. 


The Arab-American Family Support Center (AAFSC) is a non-profit, non-sectarian organization established in 1994 to provide culturally and linguistically competent, trauma-informed social services. Across our eight locations, we empower immigrants and refugees with the tools they need to successfully acclimate to the world around them and become active participants in the community. While we support anyone who walks through our doors, over nearly 25 years, we have developed expertise in serving the Arab, Middle Eastern, Muslim, and South Asian (AMEMSA) immigrant and refugee communities.

AAFSC works across four priority areas—Promote, Get Ready, Prevent, and Communicate—to achieve our ultimate goal of strengthening families. AAFSC promotes mental and physical wellbeing, food security, healthy relationships, and family reunification. We get our families ready to succeed, work, and lead productive lives. We prevent domestic violence, child abuse, and neglect by counseling families, offering case management services to victims of violence, and cultivating healthy relationship skills in young people. Finally, AAFSC communicates the needs of the marginalized, amplifying their voices for increased impact.


The Program Coordinator & Facilitator organizes programming & provides direct academic, life transitions, and post-secondary support for youth and young adults via virtual platforms or at our AAFSC locations. Depending on need, the Program Coordinator & Facilitator may also lead one of our core offerings, including, but not limited to the Audacious Young Women of Action (AYWA) program, the Funny Girls program, or MENar program. AYWA programming is geared towards girls and young women of color (GYWOC) with an emphasis on creating a space for Arab, Middle Eastern, Muslim, and South Asian (AMEMSA) GYWOC to heal, grow, and thrive. Funny Girls teaches leadership skills through improv, building the skills of confidence, self-awareness, learning agility, collaboration, empathy, and resiliency. Finally, MENar programming is geared towards boys and young men of color (BYMOC) with an emphasis on creating a space for Arab, Middle Eastern, Muslim, and South Asian (AMEMSA) BYMOC to heal, grow, and thrive. 

This role works directly with participants in one-on-one and in group settings. Individuals in this role should be passionate about working with students from diverse backgrounds, including first generation college students. A successful person in this role will display strong academic achievement, be highly organized, possess strong leadership and interpersonal skills and effectively work independently as well as in teams. A commitment to immigrant, refugee, and low-income communities is essential for success in this role. The schedule for this position will be a set schedule of  20-25 hours per week within the 1pm-7pm time range Mondays through Fridays.


Academic and Pathways Support

·       Serve as academic mentor and coach for youth participants.

·       Facilitate 1:1 program sessions with participants, including reading coaching, STEM coaching, preparation for exams, college & career connections, and academic tutoring.

·       Provide homework help and other designated academic enrichment activities aimed at supporting individual learning and academic goals. Academic/homework help is conducted in a manner that builds confidence, supports independent problem solving and decision-making abilities.

·       Facilitate sessions that focus on academic success, academic and career pathways, leadership development, and personal development.

·       Support participants with ACT/SAT test preparation, Regents preparation, and work with students on an individual basis providing subject specific assistance.

·       Guide participants as they complete the college application process including essay writing, applications for admission, scholarships, and the FAFSA.

·       In partnership with the rest of the team, arrange for outside speakers or programming to expose students to college and career options, as well as strengthen life skills and support life transitions students are experiencing.

·       Connect interested students with AAFSC mentorship program, and encourage youth relationship building with mentors.

·       Lead activities that afford youth the opportunity to take responsibility, lead, and develop leadership skills. For example, activities that develop student’s: o ability to articulate one’s personal values, awareness of how one’s personal actions impact the larger communities, ability to engage in the community in a positive manner, respect and caring for oneself and other, sense of responsibility of self and others integrity, awareness of and appreciation of cultural differences among peers and within the larger community, high expectations for self and community, sense of purpose in goals and activities, ability to follow the lead of others when appropriate

·       Support and strengthen individual learning, academic goals, and critical thinking skills by monitoring small group work, and providing one-on-one assistance.


Leadership Support

·       Conduct holistic outreach and recruitment for AYWA, MENar and Funny Girls.

·       Use insights gained from conversations, focus groups, and meetings with young people and their families, allies, and community members to design, facilitate, and continuously refine a culturally responsive and trauma-informed program. 

·       Work with colleagues to implement our unique, culturally responsive Healthy Relationships curriculum to support and promote a holistic and informed understanding of personal identity and interpersonal relationships.

·       Coordinate and facilitate MENar, AYWA and Funny Girls sessions as assigned.

·       Build and maintain active repository of curricula that is made accessible and available on organizational servers.

·       Continually seek to improve quality of program and ensure that it meets the needs of community youth by seeking out, maintaining, and developing opportunities for partnerships, events, projects, etc. 


Other duties and responsibilities

·       Participate in AAFSC meetings and internal and external trainings as assigned.

·       Assist in preparation for site visits and external visitors.

·       Organize, collect, and showcase student work and maintain individual participant plans.

·       Ensure program maintains compliance through detailed documentation and collaboration with other AAFSC team members.

·       Develop relationships with students based on respect and trust.

·       Be a positive role model; engage and inspire students.

·       Adhere to all organizational and program policies and procedures.

·       Take attendance on daily basis and make follow-up phone calls, and school outreach visits as necessary.

·       Enter all participants and necessary participant information on internal database software and any required external databases.

·       Perform other duties as assigned.


Ambassador & Champion

Every AAFSC team member serves as an ambassador of the organization and champion of AAFSC’s mission, vision and values. This includes the following:

  • Cultivate relationships on behalf of and in support of the organization in partnership with Senior Leadership and the Development & Communications team. This includes being sensitive to and aware of others, providing every client, partner and participant with high-quality service, professional communication, and follow through, and always keeping Senior Leadership and the Development & Communications team aware of any opportunities, challenges, or updates.
  • All team members are expected to support the Development and Communications team with any requests in a timely manner, including, but not limited to: grant applications, reports, attendance at meetings, hearings, or other events, and sharing of AAFSC social media, flyers, and other externally-facing communications.
  • Demonstrate a willingness to respond to evolving community needs, including, but not limited to, making referrals in light of community needs, supporting with the development of and implementation of new initiatives or programming, and, raising awareness of new or evolving needs.  
  • Always act with integrity, positivity, dedication, and professionalism within the office and externally. This includes, but is not limited to, email communication, verbal communication, communication with colleagues and peers, communication with clients, or communication with external partners or agencies.


·       Bachelor's degree required.

·       Two years of experience working with youth or young adults in an academic or coaching capacity preferred.

·       Strong writing and communication skills required.

·       Experience working with immigrant or low-income youth, or experience working with students in school or community-based settings, preferred.

·       Excellent organizational, time-management, follow-up, and administrative skills with attention to detail.

·       Self-starter with the ability to work independently, and as a part of a team.

·       Bilingual fluency in English as well as one of the following languages is a plus: Arabic, Urdu, Bangla/Bengali, or another language.

·       Computer skills in Microsoft Office suite and excellent writing skills are required

·       Job contingent on pre-employment background check and fingerprint clearance

·       U.S. Work Authorization required.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Arab American Family Support Center is an EEO employer - M/F/Vets/Disabled
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