Housekeeping office coordinator.
The Housekeeping Coordinator’s primary responsibility is the daily coordination of the Housekeeping operations. The Housekeeping Coordinator is responsible for ensuring the department achieves the highest level of service delivery through effective communication and follow up. Critical aspects of the role are communicating room status, receiving & dispatching requests / tasks to all key contacts; ensuring a smooth and efficient operation of the department. The Housekeeping Coordinator works closely with the Engineering, Front Office and receiving Department..
SPECIFIC DUTIES AND RESPONSIBILITIES:
•Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
•Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
•Ensure uniform and personal appearance are clean and professional;
•Maintain confidentiality of proprietary information; protect company assets.
•Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely.
•Answering and documenting all calls into the Housekeeping office and carrying out instructions related to those calls. Following up on all calls with in a predetermined time frame to ensure completion.
•Develop and maintain all Housekeeping files.
•Maintain neat and orderly storerooms and develop a familiarity of their contents.
•Handling and maintaining Lost and Found files and inquiries and follow up as needed.
•Maintain uniform inventory and record issuance and retrieval.
•Secure all keys and radios at shift change.
Knowledge of hotel, layout, room numbers, room types, and owners units. Familiarity of department phone numbers and staff.
- Great verbal communication skills,-in person and over the phone.
- Computer knowledge on Microsoft Suite. Word and Excel specifically
- Must be able to multi take in a fast paced environment
- Strong organizational skills
- Bi-Lingual preferred, but not required
- Must have weekend availability!!!!
$15 per hour
5 days a week.