Membership Representative

CROSS GATES FAMILY FITNESS Slidell, LA $40000.00 to $50000.00 per year
Cross Gates Family Fitness is an industry leader for large multi-purpose health clubs. We serve our community with more than treadmills, we have state of the art aquatics and fitness programs, basketball facilities, and the latest technology in every kind of fitness training. We are a family club and emphasize health and fitness for all ages. We are locally owned and operated and have been changing lives for over 40 years.

We’re looking for a fun and friendly individual who genuinely enjoys being around people, has a positive attitude towards health and fitness and can manage multiple tasks at once. The ideal candidate will have previous customer service experience and will understand the importance of responding quickly to members’ needs.

Membership Representative

Find and acquire new members

Greet and tour prospective members around the facility

Attend community events to promote awareness and build community relationships

Call, email, and text prospective members through their lifecycle

Integrate new members into a healthy lifestyle at Cross Gates Family Fitness

Invite members to attend various company events

Enroll members in consultations with certified trainers

Motivate members along their journey to building healthy habits

Identify the desired results of members and help them achieve those

Assist existing members with ongoing questions, concerns and opportunities to try new activities

Help members with various account changes

Update any info required for their membership.


Touring guests around the facilities

Connect and develop relationships with new and prospective members

Receive and make calls to prospective members

Create and implement marketing campaigns

Deliver amazing customer service to new and current members

Operate as a Manager on Duty


A 4 year degree is desired, but not required

Flexible schedule

Computer and digital marketing skills

Physically able to move around all day, this is not solely a desk job

A team oriented mindset

Self-motivation and drive


  • Vacation Time (90 day waiting period) (3) Personal Days after year of employment

  • Free Family Club Membership

  • 15% discount on club products and services 

  • Medical, dental, and vision insurance

  • HSA Match

  • 401(k) retirement plan

  • Professional development opportunities

  • Positive and supportive work environment

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