Part-time Concierge -- BS-MR-23023
Masonic Homes of Kentucky is a leader in senior living communities and provides a full range of lifestyles and services for independent living, assisted living, personal and skilled care. We are a Best Place to Work in Kentucky and recently certified as a great workplace by the independent analysts at Great Place to Work®. We earned this credential based on extensive ratings provided by our employees in anonymous surveys. A summary of these ratings can be found at http://reviews.greatplacetowork.com/masonic-homes-of-kentucky-inc.
Join the team of excellent professionals at Masonic Homes of Kentucky!
Concierge
We are currently seeking to hire a part-time Concierge for our Independent Living Active Lifestyle Communities on our Louisville campus. The concierge is often the first person our guests encounter and promotes the community in a positive manner at all times.
Work hours for this position may be flexible during the days and evenings, weekends, and holidays.
· Places, receives and routes a high volume of calls.
· Performs general administrative duties.
· Manages the company’s lobby area.
· Greets and directs all visitors, including vendors, clients and job candidates in a professional manner and demonstrates a caring demeanor in all interactions.
· Ensures completion of paperwork, sign-in and security procedures.
· Maintains confidentiality of information in relation to residents, family members, visitors and co-workers.
· Initiates prompt and appropriate follow-up/action to problems and anticipates needs of residents and co-workers.
· Handles special administrative projects, as well as overflow work from other departments.
· Additional duties as assigned.
Education/Experience Requirements:
· High school diploma
· 3+ years of related experience preferred
Job Skills:
· Microsoft Office Suite
· Excellent customer service and telephone etiquette skills