Night Auditor - Polynesian Hotel

AVISTA RENTALS LLC Myrtle Beach, SC
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Night Auditor – 

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.

Job description - The night auditor well complete normal front desk duties such as; answering phones, making/cancelling reservations, checking guest in/ out, take payments, and help resolve any guest concerns. The front desk personnel are often the first point of contact for our guest, a friendly welcome is a must. Communicating overnight events to morning staff is essential for a smooth transition.

Job responsibilities -

·         Welcome and acknowledge all guests according to company standards; anticipate and address service needs

·         Register, take payments and assign keys to guests

·         Inform guest of the amenities and services available to them

·         Inform customers on availability and rates

·         Handles any guest issues or complaints, using appropriate service recovery methods

·         Work with the corresponding departments to resolve any property or guest issues

·         Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards

·         Communicate pending tasks / updates to morning staff 

Requirements -

·         Available to work a flexible schedule including weekends and holidays

·         Previous experience is preferred but not required

·         Able to work for complete overnight shifts independently

·         Ability to perform computer-based tasks

·         Ability to work independently

Qualifying team members may enjoy the following benefits -

·         Medical insurance

·         Vision, Dental, Disability, Life,  and Accident insurance

·         Paid Vacation

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