Program Lead 2

Sechelt, BC Full-time $28.09-$31.16/hour

Job Title:  Program Lead 2 - Yew and Thyme Transition Houses

Job Type: Full Time

Work Type: In Person

Hours: 35

Wage: $28.60 - $31.78

About Community Services:

Sunshine Coast Community Services Society is a community-based organization that has been providing services for people on the Sunshine Coast since 1974. Our history is one of caring, commitment and flexibility. We provide services through more than 30 programs all along the Coast in four key areas - Community Action and Engagement; Together Against Violence; Child and Family Counselling; and Family, Youth and Children's Services. Our core values are those of social justice, inter-dependence, diversity, compassion, and respect. We are looking for staff who share our values and are passionate about making a difference in their community. 


The Lead 2 - Yew and Thyme Transition Houses oversees the day-to-day operations of Yew Transition House and Thyme Second Stage to create an environment where women and children residents are supported and have access to programing to support their goals. The Lead 2 reports to the Manager - Together Against Violence.

Key Duties and Responsibilities:

  • Oversees the day-to-day operations of Yew and Thyme to ensure effective and efficient operations including staff management, financial administration, maintenance, repairs, and renovations of the facilities and grounds.
  • Responsible for the ongoing program delivery of a 24hr/day, 7 day/week, 365 days/year program.
  • Works in collaboration with the Lead 1, Manager - Together Against Violence, and Human Resources Manager to recruit, onboard, orient, train, schedule, supervise, support, discipline, and terminate staff in accordance with the collective agreement and SCCSS policies and procedures
  • Follows, stays current, and implements the collective agreement.
  • Establishes, implements, and maintains safety and security procedures.
  • Builds rapport with clients to secure trust, confidence, and credibility.
  • Liaises and networks with the BC Society of Transition Houses and other issue-related organizations to establish and maintain collaborative relations.
  • Performs basic tidying, cleaning, and organizational activities as needed. Has the ability to assess minor household repairs.
  • Maintains, supports, debriefs on, and encourages self-care practices with employees to lessen the impact of vicarious trauma.
  • Facilitates and plans staff meetings and opportunities for professional development.
  • Collaborates with other SCCSS programs to enrich program delivery and fulfill our mission more effectively.
  • Develops and implements an annual work plan and evaluation process.
  • Maintains client records and client files in keeping with program manual and SCCSS policy.
  • Supports the mission, vision, and values of SCCSS including participating in organizational wide initiatives and committees.
  • Collaborates with the Manager - Together Against Violence to develop and establish standards and accountability mechanisms including work plans, monitoring frameworks, and evaluation processes including the completion of program(s) reports, stat collection, and maintenance of relevant documents.
  • Program development and work on systemic change
  • Collaborates with the Manager - Together Against Violence in creating a learning environment for students and volunteers.
  • Ensures effective service delivery consistent with agency mandate and policies, meeting all legal, union, contractual, financial, and other compliance requirements.
  • Encourages ongoing compliance with accreditation standards and CARF recommendations.
  • Stays current with SCCSS programs and services.
  • May be requested to assist with other duties to aid with the efficient operation of the organization.

Qualifications and Requirements:

  • Post-secondary degree in counselling, social work, or social service field, plus three years of related experience in a related field or the equivalent in education and experience. Plus, two years of staff supervision or program management experience. 
  • Good working knowledge of the Local, Provincial, and Federal legislation and regulations as relevant to anti-violence work.
  • Experience working effectively and in a non-judgmental manner with clients from a variety of diverse backgrounds, including different cultures, ethnicities, and socio-economic backgrounds.
  • Experience supervising employees, teams, contractors, and volunteers in a unionized environment is preferred.
  • Experience applying a feminist analysis of gender violence as it affects children, women, and trans folks.
  • Solid understanding of the systemic issues that need to be addressed in order to decrease violence against women and children.
  • A trauma-informed practice approach.
  • Knowledge of family systems and culturally competent practices
  • Experience with program planning, evaluation, statistics gathering, report writing, and budgeting.
  • Knowledge of the dynamics of violence against marginalized individuals, including indigenous women and children.
  • Ability to work flexible hours, including on-call evenings and weekend shifts.
  • Proven ability to work collaboratively across programs and with community partners.
  • Facilities management experience is an asset.
  • Strong, intermediate-level computer skills on multiple platforms including Microsoft Office suite, virtual meeting platforms, databases, and multi-factor authentication.
  • Excellent communication and organizational skills.
  • Able to identify and act on priorities and collaborate and get buy-in from staff on decision-making when appropriate.
  • Successful results of a criminal record check.
  • Valid driver's license and a reliable vehicle are required.
  • Strong knowledge of SCCSS programs and services.
  • First Aid, Level C

Why Work for Community Services?

SCCSS offers competitive transparent wages, a variety of paid leaves, benefits, and employer contributed MPP plan. Paid leave includes 3 weeks’ vacation during the first year, up to 4 weeks sick leave, and 1-week special leave.  SCCSS covers 100% of the cost of benefits and 75% of the cost of long-term disability. SCCSS offers opportunities for professional growth and to truly make a difference in the community.

SCCSS encourages all interested candidates to apply, but only those selected will be contacted. 

Please visit our careers page to see more job opportunities.

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