The Resource Associate processes a
variety of routine financial transactions including check cashing, withdrawals,
deposits, and loan payment in accordance with bank policy and procedures;
maintains appropriate level of cash on hand; records all transactions
accurately; responsible for managing and balancing cash draw daily; and
provides customer service by promoting and selling bank services.
Essential Duties and Responsibilities
- Receive cash and checks for
deposit, verify amounts, and look for check endorsements.
- Process cash through currency
counter to guard against acceptance of counterfeit bills.
- Cash checks for customers after
verifying identification and checking account balances in accordance with
- Enter transactions into computer
and issue customer receipts.
- Count cash and balance cash and
checks against computer records at end of shift.
- Prepare official checks as
- Explain bank services and charges
- Make required monthly referrals
for bank products and services to current and prospective customers.
- Observe suspicious behavior and
report any such activity to Resource Specialist and/or security personnel
as appropriate. In the event of a
robbery, remain calm and follow bank procedures to safeguard customers and
- Substitute as needed during
lunches and short breaks and perform simple functions such as accessing
safe deposit boxes and explaining ATM operations.
- Adhere to the BSA Policy and all
other Bank Policies.
- Other duties and responsibilities
as may be assigned by supervisor.
Minimum Qualifications (Education,
- Minimum of 6 months previous cash
- High school diploma or
- Ability to enter numerical data on
computer with speed and accuracy.
- Good mathematical aptitude to
facilitate daily balancing.
- Must be pleasant when dealing with
- Ability to work under pressure.
- Ability to cross-sell products and
services to perspective customers.
- Successful completion of in-house
Physical Demands and Work Environment
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee
is regularly required to talk and hear. The employee frequently is required to
use hands or fingers, handle, or feel objects, tools or controls. The employee
is occasionally required to stand; walk; sit; reach with hands and arms; climb
or balance; and stoop, kneel, crouch, or crawl. The
employee must occasionally lift and/or move up to 25 pounds. Specific vision
abilities required by this position include close vision, distance vision,
color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually
This job description in no way states or
implies that these are the only duties to be performed by the employee(s)
incumbent in this position. Employees
will be required to follow any other job-related instructions and to perform
any other job-related duties requested by any person authorized to give
instructions or assignments.
All duties and responsibilities are essential
functions and requirements and are subject to possible modification to
reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents
will possess the skills aptitudes and abilities to perform each duty
proficiently. Some requirements may
exclude individuals who pose a direct threat or significant risk to the health
or safety of themselves or others. The
requirements listed in this document are the minimum levels of knowledge,
skills or abilities.
This document does not create an employment contract,
implied or otherwise, other than an “at will” relationship.
FIRST GUARANTY BANK is an EEO employer - M/F/Vets/Disabled