Guest Services Agent - Ocean Plaza Hotel

Job Description - Guest Services agents welcome all guests upon their arrival with a smiling face and friendly attitude. Guest Services is often the first point of contact for guests; giving the agent responsibility of a first impression. Some of the daily duties include, but not limited to; checking in and out, issuing room keys/cards, keeping records of guest accounts, processing payments, and making edits to guests reservations.

$13/hr 

Job responsibilities -

• Check guests in and out of hotel
• Issue guest keys appropriately
• Communicate with other departments to meet guest requests
• Accommodate guest’s scheduled stay as needed
• Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs
• Resolve quest concern; assist in all inquiries relating to hotel amenities and services

Guest Services Agent Requirements -

·         Available to work a flexible schedule including weekends and holidays

·         Previous experience is preferred but not required

·         Strong verbal and written communication skills as well as positive body language

Qualifying team members may enjoy the following benefits -

·         Weekly Pay 

·         Medical insurance

·         Vision, Dental, Disability, Life,  and Accident insurance

·         Paid Vacation

·         Bereavement leave

·         401 K/ 401 K Matching 

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.