Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.


Essential Job Functions

·         Greet and acknowledge guests in a courteous and friendly manner.

·         Inspect assigned areas and perform cleaning tasks accordingly. 

·         Collect trash from the service landings and dispose of in outside trash dumpsters.

·         Vacuum and dust guest corridors.

·         Pick up the bed and other linen from hotel floors and transport to laundry collection site.

·         Deliver clean linen to assigned sections.

·         Report maintenance issues.

·         Maintain cleanliness and organization of guest areas.

·         Respond to guest inquiries and assistance.

·         Work as a room attendant when staffing shortages occur or during peak periods.

·         Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 

·         Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.  

·         Ensure overall guest satisfaction.

·         Perform other duties as requested by management.


Position Requirements

·         High School diploma preferred.

·         Previous housekeeping experience required or equivalent training preferred.

·         Work schedule varies and may include working on holidays, weekends and alternate shifts.

·         Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.

·         Usage of cleaning chemicals.



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