Front Desk Team Member

Cross Gates Family Fitness is hiring for Team Members at our Front Desk. at all 3 locations! 

We’re looking for fun and friendly individuals who genuinely enjoy being around people, have a positive attitude towards health and fitness and can manage multiple tasks at once. The ideal candidate will have previous customer service experience and will understand the importance of responding quickly to members’ needs.

Responsibilities include:

• Connecting and developing relationships with members

• Delivering exceptional customer service to members

• Checking in members of the club

• Receiving and making phone calls

• Making club reservations (tennis/racquetball courts, spa services, personal training appointments, etc.)

• Informing and selling members on club programs and services

• Performing basic and advanced POS transactions

 Requirements:

• 18 years of age or older

• Flexible schedule (mornings, afternoons, evenings, nights, weekends, some holidays)

• Ability to multi-task

• Basic computer skills

• Excellent communication skills

• Physically able to stand and move around all day

• A team-oriented mindset

• Self-motivation and drive

Hours:

• Flexible hours over several shifts starting as early as 5am and lasting as late as 10pm

• Overnight shifts starting at 10pm and lasting until 5am (This shift is typically covered by only certain employees that desire this schedule. Compensation for overnight hours may vary from the starting pay rate listed in this posting.)
  

Pay:

•  Complimentary membership, wellness program and employee discounts included with employment.