Night Auditor Wanted
We have an immediate need for a hotel or retail professional that is self – driven and loves to interact with guests and associates toward achieving award-winning service results. This full-time position requires shift flexibility as the shifts are: 11 pm to 7 am and the possibility of 3 pm to 11 pm.
Ensures each hotel guest remains LOYAL to the hotel and brand through exceptionally kind, courteous and professional service demonstrated through personal interaction, phone etiquette, and correspondence.
Demonstrates “cool” demeanor in stressful situations – thinks on one’s feet, low need for direct supervision. Can manage all types of guest interactions and contingencies well with fellow associate personalities. Extremely diplomatic under all circumstances.
Demonstrates a “can do” attitude – accepts personal responsibility for individual service scores and revenues.
Ability to “drive” revenue through exceptional salesmanship to achieve department and overall hotel revenue goals.
Ensures all accounts are “in balance” according to company guidance and expectations. Opera and Hotel Effectiveness experience preferred but not required.
Ensures office area is extremely clean, neat and organized for the oncoming shift.
Years of Experience: 1-3
Skills: Must have exceptional interpersonal skills, and extroverted personality, creative, resourceful and team player.
Strong communication skills, both written and oral.
Strong logic skills. Self-initiative for problem-solving.
Must be able to type proficiently average 30 wpm.
Excellent time management and organizational skills.
Ability to work under pressure to achieve service, occupancy, ADR and sales targets.
Confident, self-driven, dynamic and loves to learn.
Good with math, can balance shift credit cards and cash.
Loves the interaction with the public-genuine care for others demonstrated by daily interactions.
Certifications: IHG Experience
Opera PMS, Hotel Effectiveness
Skills: Previous Hotel Front Office experience.
Beneficial: Accounting Experience.
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status or status as an individual with a disability.
NORTHPOINTE HI EXP CHRLS DT is an EEO employer - M/F/Vets/Disabled