There’s a side of Big Sky, Montana that speaks to
those seeking something special. A vast 8,000 acre landscape where stunning
natural beauty and an endless array of alpine adventures blend together to
create a private club and mountain living experience like no other.
Whether it’s winter or summer, Moonlight Basin is
something you won’t soon forget. The mountain scenery, the direct access to
some of the finest skiing at Big Sky Resort, the hiking, the golf and so much
more all add up to the perfect place to work and enjoy Montana.
Moonlight Basin is located right in the middle of
the best things to see and do in Montana. You can visit Yellowstone National
Park. Explore the national forest and wilderness lands. Come down to the town
of Big Sky and shop, eat, and catch some music. Bozeman is a short drive and
easily accessible by Skyline Bus.
Coordinates vacation planning, onsite
Facilitates and ensures consistent
communication with the internal teams regarding questions or concerns involving
property management and pre-arrival preparations.
Ensures superior guest service, guest
satisfaction and resolutions related to reservation booking and vacation
Coordinate with and assist all
internal teams as needed to ensure a seamless experience for all parties.
Reach out to guest prior to arrival to
Work with the Residential team to
accommodate all special requests and schedule changes.
residence, owner, and guest accounts as scheduled.
Create a unique experience for each
guest with personal touches representative of Moonlight Basin’s values.
create positive associate, member, and guest interactions.
daily reports for housekeeping and maintenance departments.
Procure reports for residences daily.
Enter daily reports for each residence.
High School Diploma or
equivalent is required, Bachelor’s Degree preferred.
Experience in sales and reservations
Valid driver’s license
Reliable motor vehicle
are representative of minimum levels of knowledge, skills and/or
abilities. To perform this job
successfully, the incumbent will possess the abilities or aptitudes to perform
each duty proficiently.
of the Big Sky area and community activities, dining options, events, etc.
to influence others
organization skills and strong attention to detail.
communication skills, both verbal and written.
with communication technology.
Exceptional interpersonal skills.
Self-directed, highly motivated, and able
to work independently with minimal supervision.
Ability to quickly respond to and
anticipate the needs of guest and member.
Ability to maintain a professional
demeanor with all members, guests, and associates.
Strong computer skills with knowledge
Outlook, Word, Excel, Power Point, chat applications, etc.
Basic marketing/ sales knowledge
Must be able to access, input, and
retrieve information from a computer.
Must be able to communicate by various
means including but not limited to phone, email, and text.
Must be able to study and acquire
knowledge of all club operations.
Must be able to operate a motor
have a flexible schedule and the ability to work days, nights, holidays, and
be able to work outside in all weather conditions.
job requires daily work in the field. You may be required to travel in
inclement weather conditions between properties.
must be able to lift 50 pounds.
requires sitting, standing, walking, and climbing stairs.
This job description is
only a summary of the typical functions of this position and should not serve
as an exhaustive or comprehensive list of all the possible duties, tasks and
responsibilities for this specific job. The responsibilities, tasks, and duties of this position
might differ from those outlined above and other duties may be assigned as