TITLE: Development and
REPORTS TO: Senior Director of Resource Development
The Arab-American Family Support Center (AAFSC) is a
non-profit, non-sectarian organization established in 1994 to provide
culturally and linguistically competent, trauma-informed social services.
Across our twelve locations, we empower immigrants and refugees with the tools
they need to successfully acclimate to the world around them and become active
participants in the community. While we support anyone who walks through our
doors, over nearly 26 years, we have developed expertise in serving the Arab,
Middle Eastern, Muslim, and South Asian (AMEMSA) immigrant and refugee
AAFSC works across four priority areas—Promote, Get
Ready, Prevent, and Communicate—to achieve our ultimate goal of strengthening
families. AAFSC promotes mental and physical wellbeing, food security, healthy
relationships, and family reunification. We get our families ready to succeed,
work, and lead productive lives. We prevent domestic violence, child abuse, and
neglect by counseling families, offering case management services to victims of
violence, and cultivating healthy relationship skills in young people. Finally,
AAFSC communicates the needs of the marginalized, amplifying their voices for
AAFSC is looking for a dynamic and detail-oriented professional to
oversee key development & communications projects. A successful person in
this role will be an effective writer and a creative thinker. This person
should have a record as a trusted partner to senior leadership and exhibit
strong work ethic. The Development and Communications Coordinator will be
organized, attentive to detail, and have the capacity to thrive under pressure
while working on multiple projects. A commitment to immigrant, refugee, and
low-income communities is essential for this role.
DUTIES AND RESPONSIBILITIES:
Collaborate with Program staff and
Resource Development team to effectively share the AAFSC story with our target
Creatively employ a range of communication tools – including
email newsletters, social media, website, video and others.
Manage communications calendar.
Maintain and manage content and
regular updates on the AAFSC website, blog, and social media platforms in
coordination with Associate and Senior Director of Resource Development.
Draft and send organizational
newsletters and eBlasts.
Track and report on metrics related
to communications efforts.
Identify areas for improvement, as
Creatively consider new ways to
Support in the implementation of the
organization’s Internal and External Communication Plan.
Manage staff intranet and internal
Support in the creation of AAFSC
flyers and other communications materials.
Manage AAFSC’s info inbox.
Support the creation and management
of fundraising plan and oversee accurate record keeping related to AAFSC
Develop fundraising plan to
cultivate individual donors.
Track and report on individual
donations and grants using Bloomerang.
Work with finance team to reconcile
pledges and receivables.
Ensure accuracy in record-keeping
related to funding, and funder’s history/profiles including but not limited to
Manage the donor acknowledgement
Develop and manage opportunities for
potential donors to engage with AAFSC.
As needed, contact prospective and
current donors through electronic and in-person communication.
Work with AAFSC’s leadership to
expand revenue sources through prospect identification, research, and strategic
Lead at least two cultivation events
Support in development, planning,
management, implementation, and follow up for all fundraising and cultivation
Develop and continually update
Volunteer Management & Corporate Engagement
Manage volunteer program
for AAFSC, including but not limited to recruitment, volunteer orientation,
volunteer engagement and retention, and communications.
In partnership with
Senior Director of Resource Development, develop a strategy to recruit
volunteers and convert them into long-term supporters.
Manage relationship with
members for the Advisory Council.
In partnership with
Senior Director of Resource Development, develop and implement a strategy for
building a portfolio of corporate partners.
stakeholders in problem-solving and decision-making to gain buy-in and
Represent the program
confidently in interactions with volunteers.
Ambassador & Champion
Every AAFSC team
member serves as an ambassador of the organization and champion of AAFSC’s
mission, vision and values. This includes the following:
o Cultivate relationships on behalf of and in support of
the organization in partnership with Senior Leadership and the Resource
Development team. This includes being sensitive to and aware of others,
providing every client, partner and participant with high-quality service,
professional communication, and follow through, and always keeping Senior
Leadership and the Resource Development team aware of any opportunities,
challenges, or updates.
o All team members are expected to support the Resource
Development team with any requests in a timely manner, including, but not
limited to: grant applications, reports, attendance at meetings, hearings, or
other events, and sharing of AAFSC social media, flyers, and other
o Always act with integrity, positivity, dedication, and
professionalism within the office and externally. This includes, but is not
limited to, email communication, verbal communication, communication with
colleagues and peers, communication with clients, or communication with
external partners or agencies.
Other duties and responsibilities
AAFSC meetings, trainings, and events.
duties assigned as necessary.
meetings and trainings as scheduled.
EDUCATION, EXPERIENCE AND SKILL QUALIFICATIONS
social media, WordPress, and donor management systems.
tailoring communications to multiple audiences
graphic design preferred.
learning, problem-solving, and creative thinking.
Able to thrive in
an environment of innovation--stretching resources and managing knowledge.
organizational, time-management, follow-up, and administrative skills with a
strong attention to detail.
the ability to work independently, and as a part of a team, in a fast-paced deadline-driven
working with immigrant, refugee and low-income communities preferred.
skills, including using Microsoft Office products as well as navigating and
using government and internal databases.
work occasional evenings and weekends to manage crises, attend events, or
Job contingent on
pre-employment background check and fingerprint clearance.
Authorization is required.
We are an equal opportunity employer that values
diversity at all levels. All individuals, regardless of personal
characteristics, are encouraged to apply.
Arab American Family Support Center is an EEO employer - M/F/Vets/Disabled