Senior Account Manager - Landscaping
TOPIARIUS Urban Garden + Floral Design Chicago, IL $50,000 - $60,000 + Commission
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Position Summary: A Fine Gardening Senior Account Manager is a full-time position that is responsible for a portfolio of Fine Gardening/Seasonal Rotation accounts (primarily residential). Responsibilities include designing seasonal rotations and small landscape projects; estimating and creating proposals for seasonal rotations, landscape enhancements, and maintenance services; and, building strong relationships with new and existing clients by having a clear understanding and knowledge of each client’s expectations and delivering “awesome” on those expectations. The minimum annual portfolio management will be $650,000+.

Reports To: Fine Gardening Director

Essential Responsibilities:

DESIGN:

  • Design unique seasonal rotations (spring, summer, fall, and winter) and landscape enhancements (e.g. new containers, plants, hardscapes, lighting, irrigation, etc.) that meet and exceed our clients’ objectives.
  • Perform site analysis, including taking accurate property measurements and photos of the site.
  • As needed prepare design drawings of landscapes.
  • As needed create artistic plan presentations with styling images for clients.

 ESTIMATING:

  • Generate estimates and contracts that calculate the accurate costs of materials, labor and equipment for maintenance services, seasonal rotations, and landscape enhancements.
  • Create estimates, contracts, and style guides with correct spelling and precise composition.
  • Ensure that gross profit goals are achieved.

 SALES:

  • Generate sales by updating, revising, and renewing contracts with a new and existing portfolio of clients.
  • Generate sales through the enhancement of landscapes by offering appropriate additional upgrades/services that enhance the quality of each landscape through regular review of client landscapes.
  • Help establish annual division revenue forecasts, expenditure budgets, and cash flow projections.
  • Use the CRM database to manage all accounts, communications, and sales on a daily basis.

 RELATIONSHIPS:

  • Work with FG Director for direction, guidance, and input.
  • Communicate regularly and efficiently with clients through in-person meetings, phone calls, email, and (when appropriate) texts.
  • Meet and collaborate with clients to understand their goals and desires for their projects.
  • Keep abreast of client problems, document in CRM (Customer Relation Management software) and provide pro-active solutions in a timely manner.
  • Work cooperatively with FG Scheduler and in-field teams to ensure the success of installations and service by helping to plan, schedule, and implement the tasks of multiple field crews on a daily, weekly, and monthly basis.
  • Collaborate and contribute to the creative process as both a leader and a member of the Topiarius team by participating in company strategizing, working with internal and external partners, and making recommendations for changes to meet market trends, competitive threats or strategic plans.
  • Attend and participate in regularly scheduled sales meetings.
  • Attend and participate in regular staff meetings.
  • Maintain a professional, helpful, and optimistic attitude when working with all Topiarius staff and clients.

 Essential Qualifications:

  • A degree in Horticulture (or equivalent).
  • 5 plus years’ experience in the landscape industry.
  • Experience with residential design and implementation, specifically in the Midwest region.
  • Experience doing in-field landscaping.
  • Expertise in annuals.
  • Expertise in seasonal décor materials.
  • Proficiency in Microsoft programs.
  • Ability to take photos using a camera or a mobile phone.
  • Strong interest in current design trends - loves learning.
  • Strong commitment to meeting quantitative and qualitative goals.
  • Proven track record and minimum annual sales $450,000 - $500,000.
  • Able to prioritize tasks and handle multiple responsibilities and projects simultaneously.
  • Thinks outside traditional design – “out of the box.”
  • Has excellent interpersonal, oral, and written skills.
  • Handles details accurately with strong organizational skills.
  • Fluent in English.
  • Personal commitment to Topiarius’ mission.
  • Basic understanding of budgets, forecasting, and financial reporting.
  • The ideal candidate will manage projects from the concept stage to payment.
  • Personal vehicle with insurance and clean driving record.

 Activity / Movement:

  • Required to have visual acuity to perform an activity such as viewing a computer terminal and analyzing data and figures.
  • Routinely works at a desk.
  • Frequently lifts, carries or otherwise moves and positions objects weighing up to thirty pounds.
  • Typically bends, stoops, and crouches on a regular basis.
  • Moves about to coordinate work.

Other Desirable Qualifications:

  • Experience using LMN application.
  • Expertise with "Green" technology and design.
  • Proficient in CAD software.
  • Proficient in Google Sketch-up.
  • Proficient in Adobe Illustrator and/or Photoshop.
  • Knowledge and experience with landscape and carpentry tools and equipment.
  • Knowledge and experience with drip irrigation and lighting systems.
  • Skilled at free-hand drawings/renderings. 
  • Able to speak conversational Spanish.

Hours and Compensation:

  • Monday – Friday, limited Saturdays.
  • Exempt, Salaried Position.
  • Base Salary $50 – $60,000 plus commission.
  • 401K option.
  • Mileage reimbursement.
  • Relocation not included.
  • Paid Time Off and Paid Sick Time.
  • Company cell phone.
  • Medical and dental insurance plans.
  • PayActive (for times when accessing your earned wages before you get your check is necessary).
  • Complimentary Life Insurance and Long-Term Disability plans.

 Note: Topiarius is a non-union shop.

 Before Applying:

Visit Topiarius’ website (www.topiarius.com) to become familiar with our company. Review the full job description for this position at https://www.topiarius.com/jobs/.

 Please Note:

  • Final candidates may be required to undergo a background check.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law.
  • Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.
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