Efficiency Specialist, (12-month term)

EfficiencyOne Dartmouth, NS

We transform the way people use energy.   

About the Organization

We’re a leading energy efficiency enterprise. We believe in the good things efficiency brings to our lives, and we come to work every day to make the world a better place – starting in our own province. We have successfully helped hundreds of thousands of families, businesses, non-profits, and institutions transform how they use energy – and we will continue to lead the way in the transition to a low-carbon future. We are deeply committed to climate change and are a multi-year winner of Canada's Greenest Employers and Atlantic Canada’s Top Employers.   

Our work has achieved more than $1 billion in energy savings and contributed over 24% of Nova Scotia’s GHG emission reductions since 2011. We’re passionate about ensuring that all Nova Scotians have equal access to our programs and understand that energy efficiency can help serve our communities and promote a socially equitable energy future. Find out more about how we are making an impact here: https://www.efficiencyone.ca/impact/.

Why you’ll love working here: 

  • A culture that understands there is life outside of work and cares about their employees
  • An engaging, fun, and inclusive work environment
  • A holistic benefits package that starts on day one
  • Wellness initiatives and fitness challenges hosted throughout the year
  • Corporate gym memberships
  • Career growth and professional development opportunities
  • Being part of a team contributing to Nova Scotia’s goal of net-zero carbon by 2050.

If you want to be part of an organization with an ambitious plan to support the transition to net zero and help build a thriving, resilient future for Nova Scotians - then you belong here!  

Want to know what it’s really like to work with us? Reach out to any one of our team members on LinkedIn to hear their firsthand experience at EfficiencyOne.


The Efficiency Specialist, Home Energy Assessment (HEA), will be tasked with several administrative, customer service, and analytical duties while supporting the rest of the team as needed. They must be self-motivated, highly attentive to detail, and have strong organization and communication skills. They must also have strong technical competencies and be able to learn and comfortably use HOT2000 energy modeling software and Microsoft Excel. Their core responsibilities will be working with program partners and customers to validate that customer-installed upgrades meet provincial and federal program eligibility standards and ensure correct customer incentives are issued in a timely manner.

A snapshot of what you will be involved with:

  • Processing weekly incoming project data from Natural Resources Canada.
  • Reviewing project rebate eligibility and helping compile weekly customer cheque requests for Finance.
  • Working with the Program Manager, Delivery Agents, and customers to troubleshoot concerns regarding equipment and rebate eligibility.
  • Helping maintain program documents, including the rebate guide, program process procedures, and Delivery Agent guidelines.
  • Performing ad hoc research to support program improvements and keep the team informed about program delivery trends.
  • Supporting the Program Manager and Lead Project Analyst with special projects by participating in brainstorming discussions, analyzing data, and preparing reports as requested.
  • Supporting the Efficiency Coordinator with customer inquiries and data requests.
  • Led monthly Delivery Agent meeting discussions as they relate to core duties.
  • Perform periodic site visits to customer homes with Delivery Agents and the Verifier.

What Will Help You Succeed?

  • A bachelor’s degree, diploma in Engineering Technology, or an equivalent combination of education and experience.
  • Ability to take on new opportunities and challenges, with a passion to continue to develop and grow
  • A commitment to quality and investing in results that add value and drive the business
  • Excellent interpersonal, oral, and written communication skills and have
  • Ability to prioritize deliverables and work independently or within a team
  • Experience with and proficiency with all MS Office applications (including Teams)
  • Other duties as required relative to overall program deliverables.

What to expect in your first several weeks on the job:   

In the first week, expect to:

  • The job shadows the Program Manager and other Efficiency Specialists to learn about your responsibilities, recent program targets and trends, and team goals.
  • Job shadow other teammates to learn about their roles and responsibilities.
  • Read program materials to familiarize yourself with HEA and our tools and processes.
  • Start performing core duties.

In the first month, expect to:

  • Perform core duties with limited support.
  • Take on projects with support from your teammates.
  • Establish a performance plan with your Manager.
  • Meet our Delivery Agents.
  • Continue to learn more about HEA’s tools and processes.

In the first three months, expect to:

  • Perform core duties independently.
  • Support teammates by working through customer and Delivery Partner questions and concerns.
  • Establish a performance and development plan with your Manager.

EfficiencyOne is committed to fostering a culture that is supportive and values others, one that is grounded in diversity and inclusiveness.  We welcome applications from all qualified candidates, including women, Aboriginal peoples, persons with a disability, racially visible persons, persons of minority sexual orientations, and gender identities


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