The VP, Branch Manager II is responsible for the efficient and effective
management of a full-service branch office, ensuring that established policies
and procedures are followed, delegating appropriate day-to-day operations to
the Assistant Branch Manager or FSR Supervisor in order to be available to make
business calls and to represent the Bank at civic and service club functions. Performs any combination of the duties
GENERAL DUTIES AND
1. Implements Q2
Service and Sales programs with creativity and energy such that goals are
achieved and quality standards are met or exceeded.
2. Ensures that
the branch is open and ready to conduct business each business day. Delegates various operational duties to the
Assistant Branch Manager or FSR Supervisor but assumes overall
administrative responsibility for operating the branch.
3. Acts as a
coach for the branch in such areas as staff motivation and support of
senior management decisions. Also
attends and insures staff attendance at various branch and bank
meetings. Communicates with senior
management as to how the Bank is perceived by employees and customers. Promotes the team spirit of the branch.
4. Calls on
major existing and prospective clients to develop new business and to
retain or expand existing business; represents the Bank in various civic
and community functions to further enhance its image and develop
prescribed security controls to protect the Bank against criminal and fraudulent
operations and unnecessary risk.
Oversees the observance of the Bank's compliance program within the
6. Ensures that
the branch balances all transactions at the close of each business
responsible for the general maintenance of the branch and that the
walkways are clear of ice and snow for the safety and security of
customers, employees, and branch assets.
Ensures that all security procedures are followed strictly.
8. Able to
discuss credit inquiries with individuals and/or businesses following
lending procedures as outlined in loan policy, and possibly extend credit
support to the platform staff to ensure prompt customer service.
10. Is available
to back-up mortgage application taking when necessary.
11. Is responsible
for the profitability of the branch.
This responsibility includes, but is not limited to scheduling,
reviewing performance and staff development; and conducting regular
meetings to keep staff informed and provide opportunities for discussion
and problem resolution.
development support to branch managers by mentoring, sharing knowledge,
and providing direction.
13. Engage in
active leadership or directorial roles within civic and community groups.
assigned compliance training in a timely manner and demonstrates the
ability to apply training to their duties and responsibilities including their
supervision of other employees.
other job-related duties as may be assigned, with the ultimate goal of
profitability for the Bank as a whole.
REQUIRED TRAINING, EXPERIENCE,
1. Five years of
progressively more responsible experience within a financial organization
to gain the necessary experience and background knowledge to manage a
full-service branch and deal effectively with employee and customer
2. College or
equivalent level courses in business, banking or related areas of
equivalent job-related experience.
DESIRABLE KNOWLEDGE, ABILITIES,
familiarity with the Bank's savings, checking and lending policies and
guidelines, as well as specific loan programs, qualifications, procedures
and policies to provide full deposit and loan services.
interpersonal skills necessary to conduct business development calls to
area agencies and deal with potential customers.
3. A thorough
knowledge of branch operations to coordinate the daily functioning of the
branch and to resolve employee and customer problems.