Funeral Attendant

McInnis & Holloway Funeral Homes, a family-owned company that has been part of the Calgary community and leader in the funeral services industry for over 120 years, is seeking a dedicated and professional Funeral Attendant to join our dynamic and growing team.

This full-time position works 75 hours bi-weekly with every third weekend off. The core hours for this role are 8:30 a.m. to 4:30 p.m.  with modified hours for scheduled evenings and/or longer than scheduled days. 

With 10 locations in the Calgary area and a staff of over 130 amazing people, this role offers plenty of variety in day-to-day tasks, a positive work culture, and a supportive team environment.

 What You’ll Do:

This is a key role in the successful execution of providing customer service for funerals and related activities. Success in this position involves a strong belief in customer service, high attention to detail, a caring and professional demeanor, appearance, and a willingness to do whatever is required in providing excellence in customer service.

Position Duties

• Assist in preparing and working funeral services
• Setting up the chapel or church for the funeral service, as well as items that are particular to the service such as flowers, photo displays, memorabilia, and/or culturally specific items
• Loading of funeral vehicles with required equipment
• Transport of families to the service and/or graveside and to and from the home residence
• Welcoming families to the chapel for funeral or visitation services
• Handing out funeral service folders and providing seating guidance (ushering)
• Bringing the casket or urn into the chapel and guiding pallbearers in their roles
• Assisting licensed directors with daily tasks
• Care and upkeep of Funeral Home facilities, equipment, grounds and automotive vehicles
• Other duties as assigned 

What You Bring:

• Completion of the Funeral Director diploma or enrollment in the program is considered an asset
• Professional, helpful, and caring demeanor
• Able to lift and carry up to 50 kg and move a casket
• Ability to work alone or in a team environment
• Current Class 5 (non GDL) driver’s license with a driver’s abstract with six or less demerits
• Clean driving record and insured for a minimum of 3 years
• Excellent oral communication skills. A second language is considered an asset
• Computer skills in Microsoft Office, Outlook, Teams, and Google Docs
• Knowledge of iPhone use
• Must be comfortable wearing the company uniform and maintaining professional grooming standards as set forth by the company
• Strong customer service skills
• Sensitivity to cultural practices
• Availability to work all shifts as scheduled, including weekends and holidays with the ability to work past scheduled hours as required to meet the needs of the families we serve

What We Offer:

• Starting wage of $20.50/hour
• Core shift times of 8:30am – 4:30pm, 75 hours biweekly
• Participation in the company quarterly bonus plan - up to 10% of base earnings
• Amazing benefits package including medical, dental, vision, travel, paramedical services, etc. after three months.
• Accumulate vacation days from the first day of employment
• RRSP program with $1,000 and $1,500 company contributions
• Matching savings plan
• Company-provided uniforms including footwear, dry cleaning and shoe polishing
• Opportunities for professional growth and development
• Company events
• Employee referral bonus program
• A warm welcoming positive company culture

We warmly invite and encourage applications with a commitment to excellence. Join our team and make a meaningful impact on our organization, employees, and the families we are privileged to serve. We are an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or any other status protected by applicable law. While we appreciate all applications, only those who most closely match the position requirements will be contacted for an interview. This position will remain open until suitable candidates are found.

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