Payroll & Benefits Coordinator

About the Role

We are seeking a detail-oriented and highly organized Payroll & Benefits Coordinator to join our team in Charlottetown, PEI. This role plays a critical part in ensuring the accurate and timely processing of payroll, maintaining compliance with legislation and collective agreements, and supporting the administration of employee benefits.

Acting as a key liaison between employees and third-party benefits providers, the Payroll & Benefits Coordinator ensures a high level of service, accuracy, and confidentiality in all aspects of payroll and benefits administration.

Payroll Administration

• Support accurate and timely bi-weekly payroll processing
• Review payroll reports, identify discrepancies, and resolve issues
• Assist with maintaining payroll records and ensuring compliance with legislation and policies
• Respond to employee payroll inquiries in a professional and timely manner

Benefits Administration

• Coordinate with third-party administrators (TPA) for enrollments, changes, terminations, and reconciliations
• Ensure benefits compliance with legislation, union agreements, and company policies
• Maintain accurate benefits and pension records, including eligibility tracking
• Ensure payroll deductions and taxable benefits are accurately applied

Reporting & Compliance

• Generate payroll and benefits reports for Finance and HR leadership
• Support month-end and year-end activities (T4/T4A, ROE, government filings)
• Assist with benefits-related reporting and reconciliations

Collaboration & Continuous Improvement

• Support onboarding and offboarding processes with People & Culture
• Identify and recommend process improvements
• Assist with system upgrades, implementations, and HR-related projects
• Maintain strict confidentiality of sensitive employee information
• Demonstrate a commitment to maintaining a just-cause safety culture

• 2–4 years of payroll experience in a small to mid-sized organization
• National Payroll Institute (NPI) certification or equivalent training preferred
• Experience administering employee benefits and working with third-party providers is an asset
• Experience in a unionized environment is considered an asset
• Strong proficiency in Microsoft Office (especially Excel)
• Solid understanding of payroll compliance, month-end, and year-end processes

• High attention to detail and strong analytical skills
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to handle confidential information with discretion and professionalism

• Based at head office in Charlottetown, PEI
• Typical hours: Monday to Friday, 8:00 AM – 4:00 PM
• As part of an essential 7-day operation, occasional evening and weekend work may be required
• Some travel to vessels, terminals, and other company locations may be required

• Criminal Record Check required
• Valid driver’s license and reliable transportation required

• Be part of a collaborative and supportive team
• Play a key role in an essential service industry
• Opportunities to contribute to process improvements and organizational initiatives

Application Deadline: April 12, 2026

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