Payroll & Benefits Coordinator

Charlottetown, PE Full-time $58000.00-$65000.00/year

About the Role

We are seeking a detail-oriented and highly organized Payroll & Benefits Coordinator to join our team in Charlottetown, PEI. This role plays a critical part in ensuring the accurate and timely processing of payroll, maintaining compliance with legislation and collective agreements, and supporting the administration of employee benefits.

Acting as a key liaison between employees and third-party benefits providers, the Payroll & Benefits Coordinator ensures a high level of service, accuracy, and confidentiality in all aspects of payroll and benefits administration.

Key Responsibilities

Payroll Administration

  • Support accurate and timely bi-weekly payroll processing
  • Review payroll reports, identify discrepancies, and resolve issues
  • Assist with maintaining payroll records and ensuring compliance with legislation and policies
  • Respond to employee payroll inquiries in a professional and timely manner

Benefits Administration

  • Coordinate with third-party administrators (TPA) for enrollments, changes, terminations, and reconciliations
  • Ensure benefits compliance with legislation, union agreements, and company policies
  • Maintain accurate benefits and pension records, including eligibility tracking
  • Ensure payroll deductions and taxable benefits are accurately applied

Reporting & Compliance

  • Generate payroll and benefits reports for Finance and HR leadership
  • Support month-end and year-end activities (T4/T4A, ROE, government filings)
  • Assist with benefits-related reporting and reconciliations

Collaboration & Continuous Improvement

  • Support onboarding and offboarding processes with People & Culture
  • Identify and recommend process improvements
  • Assist with system upgrades, implementations, and HR-related projects
  • Maintain strict confidentiality of sensitive employee information
  • Demonstrate a commitment to maintaining a just-cause safety culture
Qualifications & Experience
  • 2–4 years of payroll experience in a small to mid-sized organization
  • National Payroll Institute (NPI) certification or equivalent training preferred
  • Experience administering employee benefits and working with third-party providers is an asset
  • Experience in a unionized environment is considered an asset
  • Strong proficiency in Microsoft Office (especially Excel)
  • Solid understanding of payroll compliance, month-end, and year-end processes
Skills & Attributes
  • High attention to detail and strong analytical skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Ability to handle confidential information with discretion and professionalism
Working Conditions
  • Based at head office in Charlottetown, PEI
  • Typical hours: Monday to Friday, 8:00 AM – 4:00 PM
  • As part of an essential 7-day operation, occasional evening and weekend work may be required
  • Some travel to vessels, terminals, and other company locations may be required
Conditions of Employment
  • Criminal Record Check required
  • Valid driver’s license and reliable transportation required
Why Join Us?

  • Be part of a collaborative and supportive team
  • Play a key role in an essential service industry
  • Opportunities to contribute to process improvements and organizational initiatives

Application Deadline: April 12, 2026

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