Board Director

Overview

The Business Practices and Consumer Protection Authority (dba Consumer Protection BC) is a not-for-profit organization that administers, through an Administrative Agreement with the Ministry of Public Safety and Solicitor General, the Business Practices and Consumer Protection Act, the Cremation, Interment and Funeral Services Act, the Motion Picture Act, the Ticket Sales Act and associated regulations. The purposes of the Authority, per the governing Business Practices and Consumer Protection Authority Act, are to:

• Deliver consumer protection services throughout British Columbia;

• Promote fairness and understanding in the marketplace; and

• Administer in the public interest any Act delegated to Consumer Protection BC.

Consumer Protection BC operates out of two offices (located in Victoria and Burnaby, BC) and employs 44 employees fulfilling such functions as compliance, enforcement, business practices, licensing, consumer inquiry, data analysis, information and technology, finance, motion picture classification, interest holder relations, government relations, finance, human resources, marketing and communications and public relations. Consumer Protection BC’s most recent audited financial statements (for the period ending December 31, 2023) reported $7.46 million in revenue and $11.09 million in total assets.

More information about Consumer Protection BC’s business and structure, including annual reports, business plans, audited financial statements and governance-related materials, may be viewed at www.consumerprotectionbc.ca.

Consumer Protection BC’s strategic direction, and specific areas of focus over the next three years, is contained within its 2025 - 2027 Business Plan.

Consumer Protection BC’s Board of Directors is the strategic leader and fiduciary steward for the organization, setting the overall goals and broad general policies. The CEO is held responsible by the Board for achieving goals and the overall management of the organization. The Board of Directors monitors and evaluates the CEO’s progress towards meeting approved goals and compliance with Board policy. The Board focuses on its broad strategic and monitoring roles and is not involved in the day-to-day operations of Consumer Protection BC. The Board of Directors has three standing committees (operating as committees of the whole): the Governance & Nominating Committee, the Human Resources & Compensation Committee and the Finance & Audit Committee. 

Desired Qualifications 

There is currently one vacancy on Consumer Protection BC’s Board of Directors. The following qualifications are being sought for the position under consideration:

• Knowledge and skills: advanced marketing, communications, public relations and digital skills;
• Experience: board experience (minimum of three years, including on not-for-profit boards); and
• Competencies: strategic vision, governance focus, and results-orientation and continuous improvement.

• Experience: 
  • Operating Businesses: advanced experience operating a business as a senior-level executive within a complex organization.
  • Enterprise Risk Management: advanced experience in overseeing complex risk management matters, including the ability to identify and prepare for financial and operational risks.
• Competencies:
  • Understands consumers and protection issues
  • Integrity
  • Persuasiveness
  • Supportive relationships and interpersonal effectiveness
  • Decisiveness
  • Analysis and judgment

Consumer Protection BC is committed to fostering diversity across all levels of the organization and ensuring that its Board of Directors reflects the diversity of the province. Indigenous applicants, people of colour, all genders, members of the 2SLGBTQI+ community, persons with disabilities and adults of all ages are encouraged to apply.

All applicants must be residents of British Columbia and aged 18 or older. The Board’s policy is not to seek direct interest holder representation. Full eligibility information is included within the Business Practices and Consumer Protection Authority Act (Part 3 – Governance of the Authority; section 8 – Persons qualified to be directors).

The term of office of a Director, other than the Board Chair, is three years. A Director may not serve for more than six consecutive years unless the additional service is as the Chair.

The Board of Directors and its Committees usually meet in-person in Victoria, BC, five times a year for two days each (typically in March, June, July, September and November/December). There may be times that, due to urgent or extenuating circumstances, Directors may be asked to attend ad hoc meetings by videoconference that typically last fewer than one hour in length. Directors are expected to allocate appropriate amounts of time to review materials in advance of meetings, in addition to completing any required action items.

Directors are paid an annual retainer of $13,500, Committee members are paid an annual retainer of $1,500 per Committee; and Committee Chairs are paid an annual retainer of $3,000. Meeting fees are paid based on duration (meetings more than four hours are paid at a daily rate of $1,000; meetings that last between two and four hours are paid at a daily rate of $500; meetings that last fewer than two hours are unpaid). Consumer Protection BC reimburses Directors for reasonable travel and out-of-pocket expenses and provides an annual continuing education allowance (currently $1,200 per year). Under the Business Practices and Consumer Protection Authority Act (section 6(7)(a)), any Director who is an employee as defined in the Public Service Act is not eligible to receive remuneration (aside from reasonable travel and out-of-pocket expenses). An external compensation review is scheduled to occur in 2025. Please review the Board Governance Manual for full Director compensation information. 

Candidates are encouraged to review the Board Governance Manual prior to applying.

Qualified candidates are asked to submit a cover letter and resume (combined into a single document) to the Governance & Nominating Committee, via the Corporate Secretary, at https://consumerprotectionbc.easyapply.co/. 

All applications should include the following:

• Contact information;
• How candidates meet the desired skills and qualifications; and
• Other information that may be useful to the Governance & Nominating Committee.

Any questions may be directed to Melaina Haas, Corporate Secretary, at melaina.haas@consumerprotectionbc.ca.

All applications must be submitted by Wednesday, February 5, 2025 at 11:59 p.m. The Corporate Secretary anticipates that shortlisted candidates will be contacted in late February 2025, with notification provided to all applicants in early April 2025.

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