Tour Guide

Are you a natural performer that enjoys sharing information with others? Are you a born storyteller that is often the center of attention? We have an exciting opportunity for a sociable Tour Guide to lead tours daily with enthusiasm, energy, and excitement!

From ensuring guests have the proper equipment to following set safety guidelines, you'll lead guests on multiple tours throughout the day. Enjoy a collaborative team, dynamic hands-on tour role, and a chance to create an exciting, once-in-a-lifetime experience for guests young and old. 

If you love to speak in public and are a true entertainer, check out the details below to learn more. 

RESPONSIBILITIES

What You Bring to The Table 

• Communicator “ A savvy communicator, your written and verbal skills are top-notch

• Welcoming disposition “ You put people at ease, can talk to anyone, and love interacting with people of all kinds

• Collaborator “ You are a partner, teammate. You flourish helping others and working collaboratively 

• Customer-focused “ You deliver top-shelf customer service with every single transaction

• Performer “ Actor, entertainer, storyteller, reveler “ you love being the center of attention and engaging a crowd

• Leader “ You are a born leader. You love to assist, teach and instruct others 

JOB DUTIES

What You Can Expect Day-to-Day

While no one day is the same, you'll be responsible for the following critical tasks as a tour guide. 

• Greet and welcome guests

• Explain safety policies and procedures  

• Demonstrate a quick paddling tutorial

• Ensure guests have appropriate equipment 

• Lead 4+ tours daily with consistent enthusiasm and energy 

• Assist guests on a variety of topics, including concerns, comfort, and equipment issues 

• Prepare tour materials

• Stay current on company developments and relevant area news to bolster guest's tour experience  

• Follow all established safety guidelines and ensure that guests remain within designated areas 

• Record and report any unusual incidents or violations of safety guidelines

• Maintain and sanitize equipment after every use

• Stay on schedule/time during tours and adjust as necessary 

QUALIFICATIONS

What it Takes 

We are looking for a charismatic, well-spoken professional that can lead tours and create an experience for our many guests.

Minimum Required:

• MUST be 16+ yrs. of age and able to work on weekends and maintain a flexible schedule (nights, holidays)

• High School diploma or equivalent

• Certified CPR/First Aid training (if not, we can provide)

• Strong public speaking and presentation skills

• Superb written and verbal communication skills

• A dynamic, can-do personality 

• Strong customer service skills

• Demonstrated professionalism 

• Punctual team player with an ability to improvise and be charismatic