Surintendant(e) TI / IT Superintendant

The Windfall Project, owned by Gold Fields, is located in northern Québec. By joining our passionate team, committed to creating lasting value beyond mining, you will have the opportunity to contribute to the construction and startup of a world-class mining project, one of the most ambitious in recent decades. Gold Fields is a globally diversified gold producer with operations in Australia, South Africa, Ghana, Peru, Canada and Chile. At Gold Fields, we are committed to achieving an inclusive workforce and recognise that the diverse talent of our people will ultimately determine our growth, performance and success.

This is a role that offers you the opportunity to lead high-impact initiatives, collaborate with experts, and contribute to our growth in Québec. You will thrive in a dynamic environment where challenges and an exceptional workplace will support your professional growth.

Join the Windfall adventure!

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Reporting to the IT & Finances Consultant, the IT Superintendent will supervise IT activities at the various sites, provide advice and technical support, and ensure the proper operation of the company's IT equipment. He/she will be required to make frequent visits to all the company's offices and mining sites.

Duties and responsibilities

• Engage with managers from other parts of the business ;
• Deploy IT infrastructure according to group standards ;
• Engage with vendors and procure services where needed (IT, Networking, telephony etc.) ;
• Understand the environment and apply strict compliance to policy and procedure ;
• Ensure that the strategic objectives of the Windfall project are kept in mind and drive the operational requirements day to day ;
• Ensure team members adhere to health and safety policies ;
• Coordinates IT technicians' work schedules ;
• Conducts performance appraisals of personnel under his/her responsibility ;
• Coordinates the support team for all the company's IT infrastructures ;
• Ensures that subcontractors' work on site is compatible with IT infrastructure installations (cables, cameras, antennas) ;
• Coordinates links with new contractors to ensure their IT needs are met when they arrive on site ;
• Project manages the implementation of special IT projects (e.g. introduction of electronic keys) ;
• Assists the support team with IT security management and employee training ;
• Act as IT support for technical problems involving Microsoft business applications and operating systems ;
• Maintain customer documentation ;
• Maintain logs and records for all IT hardware, software and licensing ;
• Service Now owner for Windfall.  In charge of service delivery ;
• Communicate with customers, keeping them informed of the progress of the incident and advising them of changes to the computer system ;
• Perform any other tasks related to the IT Superintendent that are relevant to the success of the project.

• Diploma of Collegial Studies in Computer Science ;
• Five (5) years' experience in a similar position ;
• Valid class 5 driver's license ;
• Be bilingual (French and English), (an asset). Will be required to communicate with various English-speaking suppliers and consultants.

Technical skills

• Advanced understanding of Microsoft exchange architecture, operating systems, business applications, printing and network systems ;
• Ability to diagnose technical problems ;
• Ability to match resources to technical problems appropriately ;
• Knowledge of all the organization's key IT services for which support is provided ;
• Understanding of support tools, techniques and how technology is used to deliver IT services.

Basic skills

• Must be able to supervise a team of IT analysts, technicians and other staff ;
• Must be open to engage with vendors and implement services, manage contracts ;
• Interpersonal skills: such as telephone and face-to-face communication, active listening and customer care ;
• Ability to work under pressure (possibility of multi-tasking) ;
• Ability to work in a fast-changing environment ;
• Enjoy working in a team and be able to create and maintain internal and external relationships ;
• Willingness to travel to mine sites in remote areas.