Team Support-Syracuse, NY

Delmonico Insurance Agency is hiring for a Team Support role to provide day-to-day administrative and client-service support across our Commercial Lines team. This is a great fit for someone who's organized, detail-oriented, and looking to build a career in insurance, no license required to start.

We’re a second-generation, family-owned agency, and for the second year running, we’ve been named a 2026 Best Practices Agency by Reagan Consulting and the Big "I", a distinction earned by the top-performing independent agencies in the country. We move fast, we back each other up, and we genuinely like coming to work.

What You'll Do:

• Receive, analyze, and distribute inbound communications, including policies, claim acknowledgments, and client and carrier correspondence
• Accurately document account changes and updates in Applied Epic, our agency management system
• Professionally interact with clients and carrier partners on behalf of the agency, responding to inquiries in a timely manner
• Provide administrative support to account managers, the claims department, and producers.
• Schedule and coordinate meetings and appointments as directed
• Build and maintain trusting relationships with carriers, clients, and colleagues
• Engage in continuous learning of our industry, procedures, and operations to grow within the agency

What You Bring:

• Proven experience as an office assistant or in a related administrative role
• Proficiency in Microsoft Office; experience with Applied Epic and/or Indio a plus
• Excellent organizational and time management skills
• Strong analytical abilities and aptitude for problem-solving
• Excellent written and verbal communication skills
• No insurance license required to start.

What We Offer:

• Competitive pay + comprehensive benefits
• Medical, Dental, and AFLAC insurance plans
• 401(k) with company contribution
• Life insurance and short- and long-term disability coverage
• Paid vacation, sick leave, and holidays
• Company-paid licensing and continuing education
• A people-first culture built on trust and collaboration

Our Values: Integrity. Team. Reliability. Continuous Improvement. Community.

 If these resonate with you, we'd love to hear from you.

Website: www.delmonicoinsurance.com

Instagram: www.instagram.com/delmonico_insurance

Facebook: www.facebook.com/DelmonicoInsurance

LinkedIn: www.linkedin.com/company/delmonico-insurance-agency