Surgery Scheduling - Birmingham Office

Surgery Scheduling 

• The Surgery Scheduler is responsible for the daily coordination of the physicians surgery schedule, surgery patients and the entire surgery process.
• This includes scheduling the pre-op visit, the surgery, pre-certification of insurance and making any financial arrangements with the patient to ensure the delivery of high quality patient care and service.
• The Surgery Scheduler is also responsible for gathering insurance authorizations and precertification for patients tests, procedures and other items that require a precertification.
• This position works closely with the physicians, hospital and outpatient surgery departments, and other members of the health care team.
• Strong customer service, organizational and communication skills are essential to this position.

     Operations Functions

• Meets with the patient that has been identified by a provider as one that needs surgery, always displaying superior customer service.
• Coordinates the surgery with the hospital or surgery center where the patient wishes to have the surgery.
  
• Gathers all pertinent patient information to pre-certify with the patients insurance company to ensure accurate and timely payment for services rendered.
• Makes any necessary financial arrangements for the surgery, including setting up payment plans.
• Assures that all necessary consent forms and verifies them for completeness and placement in the patients chart.
• Obtains precertification for procedures and tests.
• Maintains confidentiality at all times regarding identifiable health information Additional Responsibilities Other duties as assigned